[Resolved] Yu Televentures — Submitted phone for 15 days back but still not received yet

vivek bagdai

from Mumbai, Maharashtra

Address:	380052
Website:	www.yuplaygod.com

Hello there,

I need help, to resolve issue with yu televentures.

I submitted my phone yu yutopia 15 days back at ahmedabad they said maximum 7 days need.

Its 15 days now and still not received my phone.

Can you please take need full action?

I'll provide all details when you need. I am attaching the job sheet number photo

Thanks,
Vivek

+1 photos

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May 9, 2017

Complaint marked as Resolved

YU Televentures customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

YU Televentures Customer Care's response Hi,

Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected]

Team,
YU

Oct 05, 2016

Updated by vivek bagdai I sent email on 24 Sept 2016

Got reply on 29 Sept 2016 (after 5 days)
We would like to inform you that your case is already under progress. The consignment will be delivered to you as soon as possible.

I reply on 30 Sept 2016
to ask date.

Got Reply on 01 Oct 2016
We would like to inform you that your case is already under progress. The consignment will be delivered to you as soon as possible.

WHAT YOU GUYS MEANS AS SOON AS POSSIBLE?

20 days, 30 days, 2 months.

I still did not received neither my phone or any contact done by YU.

Is this you service assurance #YUSERVICE?

Vivek