Yu Televentures — yu5530 mobile with charging issue

Address:

Mumbai City, Maharashtra, 400028

14 days passed and yet authorized service center is unable to confirm the repair of my handset. Service center is yet awaiting replacement part to arrive from company. We cant believe that warranty mobile repair take so long to repair or revert. Service center personnel are too harsh and arrogant to reply the timeline and shamelessly ask us to take back the device 9wo repair) if we cant wait.
Does it really take too long to receive the part within india??
I just want to know when can i get my handset repaired???
Loosing trust with micromax and if it continues, i shall stop buying in future as well..

Problem reported : 8101-y not detected by pc / dead
Repair warranty: yes
Model : serymob016
Item name: yu53009 (Champ)
Bar code: w[protected]
Date : 4th july 2017
Given for repair to : sai mobile shoppe, dadar west, mumbai 28

Expect either repair of handset within next 2 days or provide replacement immediately