[Resolved] Yu Televentures — Yureka plus phone

Priya- pandey

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400614
Website:	yureka plus

Hi,
My name is Priya. I booked Yureka Plus mobile through Amazon on 13th August. However t he device started misbehaving after few months, like switching off suddenly while placing a call or complete blackout. However, now i.e. 18.11.2016, it completely got turned off with no sign of getting started. I have had consulted the near by store and they are unable to function it.
Since mobile phones are not day to day investment, it makes my heart -broken to have lost Rs.10, 000/- in a blink of an eye with absolute no recovery of the immense amount of data loss. I would be hugely overwhelmed if the company can suggest as to what to do the cell phone because it has become like an absolute rock. As a consumer, i feel that there should be proper and immediate looking forward to the complaint lodged.

Regards,

CA Priya Pandey.
[protected]

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Jan 1, 2017

Complaint marked as Resolved

YU Televentures customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

YU Televentures Customer Care's response Hi Priya.

We apologise for the inconvenience caused. Please mail your concern to the following address: [protected]@yuplaygod.com or call us at [protected]

Regards,
Team YU.