Zaakpay.com — about my ticket refund

Address:

506009

Dear sir,
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My ticket was not booked on 9th of jan 2018
But my amount was detected from my sbi account you send me the message that it will be refunded soon but not credited to my account.
My username: hari65214
From agra cantt to kazipet jn
Telangana ecpress train no. 12724
Date:10/01/2018.

I am attaching my bank statement
So plz kindly debit my money in to my account.

An amount of rs 740.0 deducted against irctc txn id [protected] on 09-jan-2018 will be refunded as your ticket could not be booked / service not rendered.