Zaakpay.com — irctc failed transaction amount not refunded

Address:	401107
Website:	IRCTC

Hi,

My name is Fiazan, I just booked the tickets from NZM to BDTS from IRCTC Application and selected the mode of payment as MOBIWIK. I made the transaction amount got deducted from my bank account.
but on IRCTC app it shows under failed transaction.
Even tickets not got booked and amount got deducted.

I want my money bank on my bank statement its shows as ZAAKINDIANRAILWAYSCA, This is worst experience on MOBIWIKI and IRCTC having such a worst payment gateway.

Please do the needfull