[Resolved]  Zaakpay.com — irctc failed transaction for trans ref no:[protected]

Hi,

I was booked a ticket with transaction id: [protected] in irctc and ref no:[protected] from your record on 21-oct-2017 by tatkal.in this case an amount of rs 480.90 was deducted from my bank. Also that the transaction was failed as per status from irctc. So please return the fund asap.

Thanks,
Ziaulhaq j

[protected]@gmail.com
[protected]
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Oct 23, 2017
Complaint marked as Resolved 
Few calls are coming to ask the bank privacy details. But no use.
Zaakpay.com customer support has been notified about the posted complaint.
Oct 23, 2017
Updated by jziaulhaq
Hi,

I got few calls but not yet resolved the issue. They were asking about bank/card/pin. Such non believable qns are not permitted from bank.

The above given ref is enough to get connect with relevant /concern dept to refund or take an action

I couldn't understand why they are push and confuse the ball from one hand to another.

Thanks,
Oct 23, 2017
Updated by jziaulhaq
anybody avail to reply?
Oct 23, 2017
Updated by jziaulhaq
How it will resolved until the money get refund?
Oct 24, 2017
Updated by jziaulhaq
Customer Care Representatives, May I know are you avail to take it to refund stage? or keep silent?
Complaint comments 

Comments

Hi,

As of now no one is respond to take forward my request than their aim(to get bank details).

Are really refund is happening in this vendor?

Thanks,

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