Zaakpay.com — irctc refund not credited in my account

Website:IRCTC

Dear Sir,
As per irctc website the details are as below:-
Transaction Id:[protected] & [protected] and transaction date:21/03/2018 Cancellation /Refund Id:[protected] & [protected] Bank: ZKPY Refund status:refunded, Refund Date:22/03/2018 but till today the amount is not credited in my SBI account.

Please do needful.
Regards
Biswanath Das
Mo:[protected]
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I booked my ticket using zaakpay
But tickets are not confirmed,
So it automatically cancelled by IRCTC then about to refunded via zaakpay but not it's credited in my account.
Am in need of AMT plz resolve it soon

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