Zaakpay.com — irctc refund not transferred | |||
I booked a ticket online from irctc website using sbi online banking. Therafter, i cancelled that ticket from irctc. I got the message a few days leter that the refund amount ₹1125 has been transferred to zaakpay pg account and not to my bank account. Following are the relevant details: Pnr number [protected] / Irctc transaction id [protected] Refund processing date:22-mar-2018 Refund amount:1125.0 Refund reference no:zp566d2c959ea0b Payment option used : zaakpay pg Please help me get my money back. I will never use mobiqwik again as payment option. The experience has been horrible. Thanks a lot in advance. Was this information helpful? | |||
|
Zaakpay.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have booked my ticket on 28th march 2018 my transaction id [protected] but it was not booked but the money was Dedect from my bank account still i did not get back my money. Yet in status it show that payment was stelled. Thats why i am sending the status attached all details. Thank you.
![]()
![]()
Reply
Details are as follows.
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:16-Mar-2018
Refund processing date:18-Mar-2018
Refund amount:530.0
Refund reference no:ZP56410fb111509
Payment Option used : Zaakpay PG
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:16-Mar-2018
Refund processing date:18-Mar-2018
Refund amount:530.0
Refund reference no:ZP56410fb111509
Payment Option used : Zaakpay PG
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
1445
Pending
0
Resolved
138
View all Zaakpay.com contact information