[Resolved] Zaakpay.com — non refund of cancellation fees from zaakpay into my bank account( ref: pnr no- [protected] & pnr no-[protected])

[Resolved] Zaakpay.com — non refund of cancellation fees from zaakpay into my bank account( ref: pnr no- [protected] & pnr no-[protected])

S Subhrajit19 from Kolkata, West Bengal

I have booked an return ticket for howrah to puri & puri to sealdah from irctc mobile apps by using sbi debit card on 14 march'2018. While booking i have choosen pay by debit card option but at the end when i got the e ticket it shows that the payments made by zaakpay pg. I can't understand how it's possible. And due to non getting of any lower birth i have to cancel it too. My pnr no.'s are [protected] & [protected] respectively. I came to know from irctc portal that they have sent the refund amount towards zaakpay pg bank on 17/03/2018 but till now the refund money is not credited into my bank account. Please credit the money into my account as priority basis. +2 photos Was this information helpful? No (0) Yes (0)
Mar 23, 2018 Complaint marked as Resolved Zaakpay.com customer support has been notified about the posted complaint. Mar 23, 2018 Updated by Subhrajit19 Thanks to the zaakpay team & consumer complaints forum for the initiative taken to get back my irctc cancellation amount with in a very short period.Today(22/03/2018) evening i have got my refund amount into my bank account.It's seem to be an good interaction regarding refund.Once again a big thanks to zaakpay & consumer complaints forum.
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Subhrajit19

from Kolkata, West Bengal

Thanks to the zaakpay team & consumer complaints forum for the initiative taken to get back my irctc cancellation amount with in a very short period.Today(22/03/2018) evening i have got my refund amount into my bank account.It's seem to be an good interaction regarding refund.Once again a big thanks to zaakpay & consumer complaints forum.