Zaakpay.com — railway refund not received my bank a/c

Virdinesh

from Mumbai, Maharashtra

Address:

H No. 809 Durga Garden Jagadhri , yamuna nagar, Yamuna Nagar, Haryana, 135003

I have booked rly. Ticket on 27.05.2019 through irctc. Portal i have paid through pnb debit card. Due to some reason my rly ticket cancelled on 30.03.2019. Irctc portal says payment is refunded on 02.04.2019 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id. [protected]
Refund id zp58178367c772a
Refund bank zkpy dt 02.04.2019
Refund amt 470/-
Phone no. [protected]

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Comments

deepak babulal shrimal

from Ahmedabad, Gujarat

Sir I book rly tkt from Ahmedabad to miraj on dtd.[protected] train no. and name 16505/ GIMB SBC EXPRESS JOURNEY DTD . 19.02.2019, Due to Some personal reaons i cancelled this tkt online on dtd. 15.02.2019 and u sent refund in a/c of ZAAKPAY PG REFUND REFERENCE NO. ZP5790DBC56788F on dtd. 18.02.2019 PNR NO. [protected]/ IRCTC TRANSACTION ID [protected] REFUND AMT RS. 3015/- after that i continously call & mail to u but still today i cant received refund in my account, as per ur required i sent to u bank ac statement . Sir i cant understand what is the problem for refund regarding I completely harrased by u in all time ur representative said that in next 24 hrs that amt will be credit in ur account and call transfer to senior executive also they said that ur compalint sent to concern department, I cant understand where is ur concern department seat, In india or any where, Pl I request to u pl complete this processure of refund, In case sir I will go through legal processure in next 24 hrs.

Thanks