Zaakpay.com — refund id [protected] against irctc cancellation

I want back my money against cancellation refund amount ₹1670.00, which debited indian overseas bank. Yet not credited refunded by irctc on 20.12.18. I were purchased a waiting list amount of ₹1725.00 from howrah to visakhapatnam ticket from irctc on 14.12.18 and journey date was 29.12.18. But unfortunately it was not confirmed, so it was refunded ₹ ₹1670.00 by irctc i'd mentioned above through zackpay pg on 20.12.18.
Take an action and credit my amount to my said bank.