[Resolved] Zaakpay.com — refund not processed even after 1 week

lkrakum

from Kohima, Nagaland

Address:

797112

My IRCTC booking failed but the money was deducted from my account.The reference no. regarding my refund is ZP[protected]a3. From the number of complaints i have come across regarding the company "Zaakpay", I think it is safe to assume that this company is not the best payment gateway as they have been advertising themselves to be. Get your act together, Zaakpay.

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Apr 25, 2018

Complaint marked as Resolved

Zaakpay.com customer support has been notified about the posted complaint.

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Comments

amitpatra

from Kolkata, West Bengal

I choose mobikwik to recharge use . And made transaction via upi BHIM app but uts isn't recharged . My balance is deducted from my account . What's the problem ?

Transaction Id :[protected]
Date 18th April 2018
Remarks:zaakpay payment
Time :17:10
My name :amit patra
Contact :[protected]

lkrakum's [Complaint's author] reply, Apr 21, 2018

Apparently, Zaakpay is one of the worst payment gateways in India as of now but why are you commenting here? I suggest that you create a ticket on Mobikwik's customer care but don't expect much from them.