Zaakpay.com — refund of 590 not credited back to bank account

Rehana56

from Jammu, Jammu and Kashmir

Address:

Jammu, Jammu and Kashmir

I booked e-train ticket via irctc using zaakpay of on 9th april 2018.
I had to cancel it and applied for refund.
Irctc transactions show that ₹590 has been refunded but my account has not been credited with the refunded money yet.
Please look into it.
Train ticket for ndls to jat
Txn id [protected]

Booking amount ₹710

Refund amount-₹590
Kindly credit it back to my account on time.

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Zaakpay.com customer support has been notified about the posted complaint.

Apr 14, 2018

Updated by Rehana56 Correction - zaakpay PG

Apr 14, 2018

Updated by Rehana56 Correction - it's not txn id
It's refund id

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Comments

thirugnam

from Delhi, Delhi

Dear sir i have use on irctc mobiwiki payment gatway to pay through City Union Bank internet banking. 775.6 detected from my account but its not received irctc. i attached the image below

Anil divya

from Eluru, Andhra Pradesh

I have cancelled two IRCTC tickets but money was not refunded THERE WAS SHOWN MONEY WAS REFUNDDED IN ZAAkPAY PG but I could not get till now. Let me know how can I get my money back?
I have attached details below kindly do favor as early as possible.

Bhanusekar M

from Chennai, Tamil Nadu

I have done a transition in irctc and my amount wasn't refunded till now
Transaction made on sunday 8 April id [protected] and on Thursday 12 April transaction id [protected]