Zaakpay.com — refund of failed transactions on irctc tatkal booking

Address:Pune, Maharashtra, 410031

Please reference transaction ids no [protected] and [protected] of 01 march 2018. Irctc application used for tatkal booking for one passenger named sangmesh h sex male in train no 17017 rajkot secundrabad express from ahmedabad to gulbarga. Two amounts debited from axis bank account i. E. Rupees 2375.00 and 1645.00 for 2ac and 3ac where no ticket was genrated. As amount was debited and not refunded till date hence it ia requested to kindly refund the amount at the earliest.
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Zaakpay.com customer support has been notified about the posted complaint.
Mar 05, 2018
Updated by Bharat6113
Please refer complaint id No 1885108 on dated 04 Mar 2018 from Bharat6113. On my previous complaint i was mentioned date of transaction 01 Mar 2018 which is not correct its 28 Mar 2018. As date of travel was 01 Mar 2018 and as i am booking tatkal ticket for 01 Mar 2018.
Mar 05, 2018
Updated by Bharat6113
Till date complaint not resolved and non of the executive or representative from zaakpay or irctc call or replied.
Complaint comments 

Comments

I booked a ticket whose transaction id is [protected].
I cancel it on 26 of feb 2018 but i do not received my refund money of rupees 285.
In irctc site it show that it is refund on 28 of feb whaose transaction no is [protected].
Please provide some solution for it.
Hi i have booked train tickets on 28 Feb 18. Then i have cancelled it. The money is not credited back to my account but it's showing in the irctc website as refunded to zaakpay pg... I don't know where is my money and please help me regarding this..

Ticket was not booked and money of rs 880 has been deducted
Please refund the money.
The following details are below.

Train no 12150
Danapur to pune
Transactions id [protected]
Bank name zaap pg

Irctc say payment sent to bank but i haven't received any single penny.

Experiencing Very bad service
Please solve the problem.

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