Zaakpay.com — refund of irctc train tickets cancellation

Address:533103
Website:IRCTC

That i have cancelled 2 train tickets on 1 may the amount 1245 and 455 was debited from my bank amount at the time if ticket booking. After cancellation they have given refund amount of 1180 with id[protected] and 395 with id[protected] to zaakpay pg instead of giving credit to my bank from which was debited. All these transactions are done through logging through mobile. Please do the needful
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Zaakpay.com customer support has been notified about the posted complaint.
May 01, 2018
Hashish pandey's response
I had booked a train ticket date 21 april 2018 from lalkuan to ghaziabad .but ticket hasn't confirmed irctc refunded my amounts but zaakpay hasn't did the same .transaction id [protected] while refund id [protected]
May 01, 2018
Vijay Raste's response
I am not getting my irctc yet as per attached image

May 01, 2018
Vijay Raste's response
I am not getting my irctc refund amount rs.1740 as per attached image

May 02, 2018
Mahendra Singh Beniwal's response
Sir mere khati me abi pesa nahi aayaaya hai mene 22 April ko ticket book kiya tha
Complaint comments 

Comments

Dear sir, I Siddaling Kattimani.
I cancelled my train ticket on 27.04.2018 but still refund amount not credited to my SBI account.
In irctc website it's showing that refunded but in account it's not credited.
Kindly do credit in account as early as possible.
Kindly replay me at [protected]@yahoo.com

On 1st may I booked a train ticket on IRCTC platform using ZKPY payment gateway but unfortunately the transaction was not successful and IRCTC had returned the money to ZKPY but they are not credited to my credit card yet.

Sir mene tatkal ticket ki tha usme merajendra seat waiting me tha would cancel jobs gaya hai mera pnr no [protected] hai refund id [protected] hai mere account abhi tak pesa nahi aaya hai transaction Id [protected] hai
Ashish pandey . I had booked a ticket from irctc but ticket has been cancelled but my refund was not reflected in my account plz do asap details from lalkuan to ghaziabad. Pnr no [protected] ranikhet express plz refund my amount.
My refund id is [protected] &
My transaction id is [protected]
& my pnr no. Is [protected]
Plz refund my irctc cancelled amount
Below mentioned transection detail, it shows your had refunded amount on 1-5-2018, but still its not reflected in my account. kindly transfer amount immediate.
TICKET ID [protected]
30-Apr-2018
CANCELLATION ID [protected]
CANCELLED
TICKET AMOUNT 2000.0
REFUND AMOUNT1935.0
BANK NAME:- ZKPY
REFUNDED
01-May-2018

2ND TICKET

TICKET ID [protected]
30-Apr-2018
CANCELLATION ID [protected]
CANCELLED
TICKET ANOUNT 2000.0
REFUND AMOUNT 1935.0
THOUGHT BANK - ZKPY
REFUNDED
01-May-2018

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