Claimed

Zaakpay.com Complaints & Reviews

www.zaakpay.com

1

Updated: Feb 14, 2024

Complaints 1445

Resolved

140

Unresolved

1305

So far, so good. Zaakpay.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Zaakpay.com will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Zaakpay.com

Having problems with Zaakpay.com?

File a complaint and get it resolved by Zaakpay.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zaakpay.com

Zaakpay.com reviews & complaints page 72

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Balasore, Odisha, 756045

Website: zaakpay

I booked a ticket on irctc 17th oct 2017 but failed but my money deducted rs. 965. Irctc refunded amount rs. 965 on date 21st oct 2017. But refund amount not show in my account. So i requestplz send my refund amount immediately.
Karunakar malik
My transaction id - [protected]
Book date[protected]
Refund date by irctc[protected]

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Date and time of transaction :21 oct 2017
Mode of payment:sbi net banking
Transaction id:[protected]
Amount paid: rs.155.90, tatkal ticket 2s
Train no:12679 (Coimbatore express)
From ambur to coimbatore on 22 oct 2017
Pls refund the amount at the earliest, kindly provide a contact no for enquiring regarding this issue, as early as possible. Thank u

Zaakpay.com customer support has been notified about the posted complaint.

View replies

A

Atyuchcha singh

from Kanpur, Uttar Pradesh

Oct 23, 2017

I have booked a ticket through irctc and the amount has been deducted from my bank account...but i didn't get the ticket...so kindly return my money back as soon as possible...

irctc ticket refund - Comment #2891561 - Image #0

A

Arun Heda

from Lucknow, Uttar Pradesh

Oct 23, 2017

Dear sir.
irctc dedecte by my account but not received ticket confirm and payment settledment and please refund my payment in my account trax.id no. [protected]

irctc ticket refund - Comment #2891572 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110075

Website: WWW.ZAAKPAY.COM

I paid for train ticket for 2ac by using net banking for zaakpay. But irctc status showing payment requested and no respose from zaakpay bank. My bank statement shows that ammount rs 3590 has been deducted from my account. So this type of transaction from your side is doubtfull. As well as your cutomer care number which given is not working, i tried to contact but after one ring phone automatically disconectes.
My transaction id-[protected]
Ref no.[protected]
Amount - rs 3595. Oo

Pls refund my amount as soon as possible

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I paid on irctc using zaakpay. I canceled that ticket and irctc has refunded that amount on 13th october 2017. But it has not been transferred to my account. The refund amount was 720 rupees. The transaction id was [protected]. And the cancellation id-[protected]. I want u to immediately look into it and return my refund as soon as possible.

Zaakpay.com customer support has been notified about the posted complaint.

View replies

P

Paminianil

from Bhubaneshwar, Odisha

Oct 23, 2017

Sir/madam,
I have booked a ticket from irctc rail connect mobile app refund ID:[protected], [protected], [protected]. the irctc refund my money back to Bank but my money is not yet credited in my bank account.

irctc refund - Comment #2891582 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir,
I have use on irctc payment on your merchant side by debit card.
Some technical problem my ticket has not confirm but payment has been deducted.
I have send txn number
1 [protected]
Date of booking - 12 oct. 2017
Date of journey - 13 oct. 2017
From ahmedabad to jaipur
Class - sleeper
Passenger - pankaj sharma & lata sharma

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I paid on irctc using zaakpay. I cancelled that ticket and irctc has refuned that amount on 13th octeber 2017. But it has not been transferred to my account. The refund amount was 340 rupees. The transaction id was [protected]. And the cancellation id-[protected]. I want u to immediately look into it and return my refund as soon as possible.

Zaakpay.com customer support has been notified about the posted complaint.

View replies

D

Dolagobinda Senapati

from Puruliya, West Bengal

Oct 16, 2017

I paid on irctc using zaakpay. I cancelled that ticket and irctc has refuned that amount on 13th octeber 2017. But it has not been transferred to my account. The refund amount was 340 rupees. The transaction id was [protected]. and the cancellation id-[protected]. I want u to immediately look into it and return my refund on my account no-[protected], IFS code-SBIN0009347 as soon as possible.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh, 462046

I have cancelled my ticket on 28 september through irctc website. And the status is showing refunded on 3 oct 2017 but i havent received my refund yet. My transaction no. [protected]...
And my refund amount is 4720 /- so many days over still i didnt get my refund kindly check the issue and solve it fast

Kindly refund my amt as soon as possible

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir i booked railway ticket through zaakpay payment gateway but ticket is not booked and the amount is debited from my bank.
Mode of payment is : net banking
Bank name: hdfc
And all necessary details are as follows:
Transaction id :[protected]
Refund id: [protected]
Date: 28 sep 2017
Train name : goutami express
Please refund my amount as quick as possible..
Thanks...

Oct 27, 2017

Complaint marked as Resolved

Zaakpay refunded my amount after two days of registering complaint here. Thank you Indian consumer complaints forum. Thank You

Zaakpay.com customer support has been notified about the posted complaint.

Sep 30, 2017

chaudharysaab's response Zaak pay ka Reference no- ZP5550FFC284ED0

View replies

C

chaudharysaab

from Mumbai, Maharashtra

Oct 12, 2017

Dear sr
24/7/17 ko yesbank net banking k saath maine Rs 214 ka zaakpay gateway k dwara hua lekin zaakpay ne abhi tak Reliance ko paisa nhi diya hai.jiske karan mera out going call close kr diya gaya hai.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Muzaffarnagar, Uttar Pradesh, 251202

Website: www.irctc.co.in

Sir my self kamalkant sharma. I have an account on irctc as kk12sharma. Last time i booked two tickets but the tickets were still in waiting till chart preparation. So my tickets automatically cancel. After cencellation by rule money will refund in my account through i make payment.
But now i see my refund status it shows my refunded. But i not got money yet. Plz help me.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 813210

Dear sir,
I booked railway ticket through irctc and zaakpay payment gateway. Irctc refund my cancellation amount but still not credited in my bank account

Mode of payment is : net banking

Bank name: sbi

And all necessary details are as follows:

Transaction id : [protected]
Transaction id : [protected]

Refund id : [protected]
Refund id : [protected]

Refund amount: 5320 inr.
Date: 01 oct 2017

Train name : zyarat exp

Please refund my amount in my sbi account as soon as possible.

Thanks

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
I booked railway ticket through irctc and zaakpay payment gateway. Irctc refund my cancellation amount but still not credited in my bank account.

Mode of payment is : net banking

Bank name: sbi

And all necessary details are as follows:

Transaction id : [protected]
Transaction id : [protected]

Refund id : [protected]
Refund id : [protected]

Refund amount: 5320 inr.
Date: 01 oct 2017

Train name : zyarat exp

Please refund my amount as quick as possible..
Thanks

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Oct 03, 2017

Aashish Wadhwani's response I have not received refund for the train ticket cancellation. the initial payment was done via zakpay, and apparently, the refund has been processed by IRCTC, however stuck with zakpay!

Oct 03, 2017

Aashish Wadhwani's response Below has not been refunded from zaakpay - Railway booking done, however cancellation done, and no fee refunded. almost 2 weeks now.

[protected] - Refund ID
Train number - 12147 KOP NZM
3460.0 - amount to be refunded
3840.0 - amount transacted
21-Sep-2017 - status - cancelled.

View replies

S

SUNIL JANKAR

from Ahmedabad, Gujarat

Oct 9, 2017

I have tried to book 3 bus tickets on mobikwik..For which rs 1371 was deducted from my axis Bank account.but transection didn't completed N no seats were not allocated.

refund amount issues - Comment #2877318 - Image #0

refund amount issues - Comment #2877318 - Image #1

A

Aashish Wadhwani

from Pune, Maharashtra

Oct 9, 2017

Below has not been refunded from zaakpay - Railway booking done, however cancellation done, and no fee refunded. almost 2 weeks now.

[protected] - Refund ID
Train number - 12147 KOP NZM
3460.0 - amount to be refunded
3840.0 - amount transacted
21-Sep-2017 - status - cancelled.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dear sir i booked railway ticket through zaakpay payment gateway but ticket is not booked and the amount is debited from my bank.
Mode of payment is : net banking
Bank name: sbi
And all necessary details are as follows:
Transaction id :[protected]
Date: 20 sep 2017
Train name : chambal express
Please refund my amount as quick as possible..
Thanks..

Sep 26, 2017

Complaint marked as Resolved

problem solve sbi customer care...

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sant Ravidas Nagar, Uttar Pradesh, 221304

Website: IRCTC

Dear sir i have use on irctc payment on your merchant side my credit card i have i have ticket cancel but not credit my credit card balance i have send txn number
1 [protected] 30-aug-2017 [protected] cancelled 2010.0 1945.0 zkpy refunded 31-aug-2017
2 [protected] 30-aug-2017 [protected] cancelled 815.0 750.0 zkpy refunded 31-aug-2017
This amount is refund irctc but not credidt my account

Zaakpay.com customer support has been notified about the posted complaint.

View replies

A

Aarushi Tayal

from Lucknow, Uttar Pradesh

Sep 18, 2017

I paid on irctc using zaakpay. I cancelled that ticket and irctc has refuned that amount on 6th September. But it has not been transferred to my account. The refund amount was 610 rupees. The transaction id was [protected]. I want u to immediately look into it and return my refund as soon as possible.

K

Kekin

from Ahmedabad, Gujarat

Sep 26, 2017

I transferred 1500/ by net banking through
Zaak epayment services to balance in
Mobikwik wallet but not came in my mobikwik wallet even bank has already debited

So let me know what is problem and please
Sort out it my mobile number is
[protected]

A

Ameen Ahamed Usmani Shaik

from Cuddapah, Andhra Pradesh

Oct 5, 2017

On 29th September I booked a train ticket of Rs.2100/- through Zaakpay PG. The ticket hasn't booked. IRCTC has refunded the amount, but the amount hasn't credited in my account. The transaction ID is [protected].

Payment Mode : SBI INTERNET BANKING

AMOUNT : RS.2100/-

irctc - Comment #2873546 - Image #0

S

sudhirbabu n

Oct 9, 2017

Please my IRCTC tran Id : [protected] payment failed my amount is rs 1480 not received my account please return

irctc - Comment #2877394 - Image #0

C

chattyraja

from Agra, Uttar Pradesh

Nov 3, 2017

I paid on iIRCTC for two tickets using zaakpay. I cancelled both tickets and IRCTC has refuned that amount on 30th October. But it has not been transferred to my account. The total refund amount was 2470 rupees. The transaction id was [protected] and [protected]. I want u to immediately look into it and return my refund as soon as possible.

S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
1 [protected] 27-Oct-2017 [protected] CANCELLED 1445.0 1235.0 ZKPY REFUNDED 30-Oct-2017
2 [protected] 27-Oct-2017 [protected] CANCELLED 1445.0 1235.0 ZKPY REFUNDED 30-Oct-2017

B

Banduni25

Nov 7, 2017

i Had booked two tatkal tickets from IRCTC & payment gateway was ZAAKPAY, due to some technical issue ticket was not booked. payment was settled so my account was debited but few days later i check on My IRCTC account on refund status it was showing as refund has been made on 30-Oct-17. I want my fund back to my account ASAP...

Transaction Detail are below.

Transaction ID :-[protected] (2) [protected]
Transaction Date :- 27-Oct-2017
CancellationID /RefundID
Transaction Type :- FAILED
Trans.Amt() :- 3420, 5340
Refund.Amt():- 3420, 5340
Bank:-ZKPY
Refund Status:-REFUNDED
Refund Date:- 30-Oct-2017

Pradeep Banduni
[protected]

S

sonu@@$

from Surat, Gujarat

Nov 24, 2017

I paid on iIRCTC for four tickets using zaakpay. I cancelled one tickets and IRCTC has refuned that amount on 14th November. But it has not been transferred to my account. The total refund amount was 500 rupees. The transaction id was [protected] and [protected] . I want u to immediately look into it and return my refund as soon as possible.

1 - PNR No :- [protected]
Date of booking - 27/10/2017
Train No - 12779
Vasco de gama To Pune

2 - PNR No :- [protected]
Date of booking - 27/10/2017
Train No - 12780
Pune To Vasco de gama

Ticket Cancellation Date :- 12/11/2017

irctc - Comment #2928063 - Image #0

irctc - Comment #2928063 - Image #1

irctc - Comment #2928063 - Image #2

V

Vijay Kumar Remalli

from Akola, Maharashtra

Dec 2, 2017

I booked ticket on 25th of Nov through debit card ticket is cancelled on 25th and status is showing as refunded on 30 Nov. But still I didn't get the amount 440/- to my account.

irctc - Comment #2935872 - Image #0

V

Vijay Kumar Remalli

from Akola, Maharashtra

Dec 2, 2017

Please refund my amount ASAP

S

Sowmiyaa Selvan

from Chennai, Tamil Nadu

Jan 20, 2018

Transaction ID :-[protected]
Transaction Date :- 11/01/2018
CancellationID /RefundID
Transaction Type :- FAILED
Trans.Amt() :- 420.90
Refund.Amt():- 415
Bank:-ZKPY
Amount is sent to bank but not yet settled. Kindly let me know the status

L

laluten

from Palghat, Kerala

Jan 31, 2018

Refund Status
S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
1 [protected] 28-Jan-2018 [protected] CANCELLED 385.0 325.0 ZKPY SENT TO BANK

02-09-4

This amount is refund irctc but not credidt my account My No [protected]

N

Nabeel Mohidin

from Mangalore, Karnataka

Feb 11, 2018

I have booked train ticket on IRCTC website.amount was debited from my account.booking was not successful.it appeared as amount refunded but the amount was not credited back to my account.pleasd help me with this regard.i have attached screenshot for your reference.
TRANSACTION ID : [protected]
deharadun express(22659)
booking date-08 feb 2018
payment status-payment settled
transaction amount-1480
failure reason-txn time limit expired, booking not possible
qouta:tatkal class: sl
Adukts: 2
BANK NAME: ZAALPAY PG

BUT THE THING IS AMOUNT HAS NOT BEEN CREDITED BACK TO MY BANK ACCOUNT

irctc - Comment #3001766 - Image #0

S

Sushank Dani

from Nagpur, Maharashtra

Feb 22, 2018

I booked tatkal ticket from ADI - NGP on 17/02/2018 in ADI Puri Exp - 12844. Amount of Rs. 1625/- was deducted from account. When I checked the settlement status on IRCTC it is showing as "payment settled" with Zaakpay PG. but amount is not refunded in my account. I did payment through SBI debit card. Please get the amount refunded soon.

irctc - Comment #3014116 - Image #0

V

VPन कुMR

from Mohali, Punjab

Mar 12, 2018

I am VIPIN KUMAR from VILL PARSIYA KARKATHI PO BAIKUNTHPUR TEH SALEMPUR DISTT DEORIA UTTAR PRADESH PIN 274501.
I CAN BOOK MY TICKET FROM IRCTC E-TICKET WITH Id- vip1149809 on 03MARCH, 2018 with transaction id [protected] from CRJ to BTT for DATE OF JOURNEY 04 MARCH, 2018 my transaction amt Rs.425 but due to unavailability of seat my booking was dropped but my transaction amount was refund from IRCTC with Refund Id [protected] in ZAACKPAY PG bank and BANK not transfer money in my bank so please try to refund as soon as possible.
Thanks
VIPIN KUMAR
MOB [protected]

N

Napiyo

from Jaipur, Rajasthan

Mar 22, 2018

Sir Wallet otp is not coming fast

T

tktpj_123

from Solapur, Maharashtra

Mar 27, 2018

Sirbi book two ticket Which pnr no was [protected] and [protected]
Date of cancillation -19/03/2018
Date of cancelation-21/03/2018
Respectively.
Cancelation id-[protected]
And [protected]
Respecrively
As per irctc amount o1890/- and 2750/- refunded zaakpay on date 22/03/2018 and 24/03/2018 respectively but amount not credited in my sbi bank account plz do needful

G

grkg

from Hyderabad, Telangana

Mar 27, 2018

data of cancellation[protected]
data of cancellation[protected]
date of cancelation[protected]

as per irctc amount 335 and 275 refunded on date 10 -3-18 and 22-3-18 and[protected] respectively but amoount not credited in my sbi bank of india plz needful

S

Sharan Shetti

from Harihar, Karnataka

Mar 31, 2018

I booked irctc tickets. Its has been cancelled. But untill now its not refunded. Zaakpay please refund my amount

irctc - Comment #3056064 - Image #0

K

KSHATRIYA RAUSHAN RAJPUT

from Mannarakkat, Kerala

Apr 3, 2018

I booked irctc tickets. Its has been cancelled. But untill now its not refunded. Zaakpay please refund my amount

irctc - Comment #3057860 - Image #0

R

Ranjan7728

from Delhi, Delhi

May 1, 2018

Had booked two tatkal tickets from IRCTC & payment gateway was ZAAKPAY, due to some technical issue ticket was not booked. payment was settled so my account was debited but few days later i check on My IRCTC account on refund status it was showing as refund has been made on 26-04-18

irctc - Comment #3083217 - Image #0

K

Karthik_A123

from Hyderabad, Telangana

May 13, 2018

I paid using net banking to IRCTC but after refund by IRCTC with transaction ID : [protected] my money was not transferred to my bank account

J

Jhand

from Thiruvananthapuram, Kerala

Jul 5, 2018

My pnr no. [protected] I was tatkal ticket book in irctc and payment zaakpay pg through but my ticket waiting list and after that automatically cancal and after some days irctc return my money 395 in zaakpay pg bank, refund id show [protected] but no refund in my account.sir Plese help and give me my money in my account.

irctc - Comment #3148520 - Image #0

A

arup ratan halder

from Bahula, West Bengal

Jul 13, 2018

I cancelled 4 railway ticket on 6/7/2018 . But the refund is not added in my account. Please refund my amount immediately.it is urgent.my transection Id's are
[protected]
[protected]
[protected]
[protected]

irctc - Comment #3155191 - Image #0

irctc - Comment #3155191 - Image #1

irctc - Comment #3155191 - Image #2

irctc - Comment #3155191 - Image #3

D

Deepa Rathinapandian

from Chennai, Tamil Nadu

Jul 24, 2018

Yesterday I booked ticket from (Ncj ) nagercoil to Tambaram ( TBM) 3A bt the transaction got failed ..and the ticket fare of RS 1015 has been deducted from my account.. later I checked my irctc a/c it shows that amount has been refunded.bt still I didn't get my money back..tis is
my refund I'd :[protected] ..pls credit back.my amount as soon.as possible

irctc - Comment #3165250 - Image #0

A

Anand 98333

from Mumbai, Maharashtra

Aug 30, 2018

Please give my refund

irctc - Comment #3197077 - Image #0

N

Nidheeshk

from Kasaragod, Kerala

May 10, 2022

I was trying to book a ticket on 2nd of May and the transaction failed. The refund not initiated till now, could you please check and let me know the status

Nidheesh k
[protected]

irctc - Comment #3994095 - Image #0

Helpful

Found this helpful?

26 Comments

Post your Comment

Comment Guidelines

Sir, i booked a railway ticket on 31 august 2017 using debit card through your bank but my ticket is not booked although my chage have been cut. When i contact to irctc they told amound has refunded to the bank but it is not refunded then they told me to contact the bank. So please help me and consider my problem.
My transaction id is-[protected].

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

I

imranshaleen

from Bengaluru, Karnataka

Oct 5, 2017

Hi my card number 4*************8386 has been blocked by zaakpay. Please unblock the same
Kindly do the needful as soon as possible
Thanks
Imran

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: www.zaakpay.com

Hi Team,

I have received a fraudulent call on 06/07/2017 and they have used my SBI ATM card for the transaction of rupees 9, 999.

Transaction id # 660398.

We have already raised complaint with the bank and nearest police station.

Card number ending with 1889. Could you please reverse the transaction from your end.

Please reach me on the number #+91 [protected].

Regards,
Sindhuja.S

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 700099

Website: www.narayanahealth.org

Dear sir/mam,
About this payment till not deposited in narayana health's account. Need your help.

Hello somrik sabud,

You just attempted to pay narayana health using zaakpay.

Your payment was successful.
Payment details
Website: http://www.narayanahealth.org
Order number: 8s7k99boea437
Order date mon, 29 may 2017, 09:03 am
Payment for narayana health
Amount: inr 50000.00
Payment method: card
Your name: somrik sabud
Your email: bapass82. [protected]@gmail.com
Your phone no.: [protected]
Your billing address: 124 e. M. Bypass mukundapur kolkata wb
Please read:

1. This transaction will appear in your bank/card statement as narayana health

2. If you have any questions about your order or shipping status please contact moutushi. [protected]@nhhospitals.org

Thanks,

Zaakpay team

www.zaakpay.com

Thanks with regards,
Bappadittya bhattacharjee.
[protected].

Jul 1, 2017

Complaint marked as Resolved

Zaakpay.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Zaakpay.com Customer Care's response Hi Bappadittya,

The mentioned transaction is successful at our end and amount has been credited to merchant account.

For any further clarification we would request you to please get in touch with merchant.

Thanks
Team Zaakpay

Sep 06, 2017

HANMANT BAGAL's response Payment of Rs610/- not credited to MSEDCL, PUNE which was made through txn 597398 on 24/06/2017 against electricity bill.

Sep 06, 2017

Sendhil1325's response Sir, I booked a tatkal railway ticket on 2 September 2017 using debit card through your bank but my ticket is not booked but amount detected.. It shows s reason as cannot connect to ur bank..

Kindly help me out to get the refund details attached below

Thank you for using State Bank Internet Banking. Your Transaction Ref No IGABYEINR3 for Rs.821.8 on 02-Sep-17 11:02

View replies

S

Sendhil1325

from Bengaluru, Karnataka

Sep 7, 2017

Sir, I booked a tatkal railway ticket on 2 August 2017 using debit card through your bank but my ticket is not booked but amount detected.. It shows reason as cannot connect to ur bank

Zaakpay payment success [order id :8s7k99boea437] - Comment #2843202 - Image #0

Zaakpay payment success [order id :8s7k99boea437] - Comment #2843202 - Image #1

H

HANMANT BAGAL

from Pune, Maharashtra

Sep 12, 2017

Payment of RS 610/- against electricity bill made through mobile on 24 Jun 2017 vise txn No 597398 ID [protected] NOT. Repeat NOT received / credited by MSEDCL, PUNE.

A

ashok8357

from Kolkata, West Bengal

Sep 29, 2017

Mobikwik Txn no.[protected]ig. ACBOPHR3. IRCTC TXN No. [protected].. My amount was rs.5631.00. Tickets not booked but money debited from my account. As per IRCTC told transaction failed. Please refund my money. ASHOK KUMAR. [protected]

Zaakpay payment success [order id :8s7k99boea437] - Comment #2867449 - Image #0

J

jziaulhaq

from Pune, Maharashtra

Oct 23, 2017

All are silent !! when you asked to refund our money
(i think may be govt has some commissions from this group).
Such a nice trick to earn money from many by 10, 20, 100, 400 up to some thousands.

Hope no one reply from customer service than asking qn of Bank details.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400078

I have made transaction by mobikwik and payment getway redirect to zakpay.com

I did rs.401 recharge amount but its failed amount debited from my yesbank account but not return back to me from zakpay

Transaction id is net txn: zaakpay zp54c82f197b729
On dated 06.04.2017

Around one month i followed with yesbank but they said its succesfully credited to zakpay.

Zakpay not return back to same amount till date.

Zaakpay.com customer support has been notified about the posted complaint.

View replies

A

Anup Singh2494

from Lucknow, Uttar Pradesh

Sep 13, 2017

Dear Sir irctc refund amount in Zkpg on 29 - Aug but i don't get refunded amount in my account, Cancelation Id : [protected]

Zaakpay please refund my amount rs.401 - Comment #2849733 - Image #0

R

Rozario Ravi

from Chennai, Tamil Nadu

Sep 13, 2017

Hello sir i have use on irctc payment on your merchant side my Debit card i have. i have Cancel the ticket but the amount is not credit to my bank. This is my Transaction Refund ID:[protected]

Zaakpay please refund my amount rs.401 - Comment #2849736 - Image #0

Rozario Ravi's reply, Sep 18, 2017

Please update me the status of my refund money

R

Rozario Ravi

from Chennai, Tamil Nadu

Sep 18, 2017

zaakpay.com is very very poor service. Bad customer support

jziaulhaq's reply, Oct 23, 2017

I Agree, They are calling asking A/C privacy details. But no more support we cant get from them

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Sir, I have made a payment o 510 to UTS app from your gateway amount is deducted from my account but neither is deposited to UTS app nor refunded to my bank account it has been 4 days but no response from Zaakpay my details is given below.
This payment made through mobikwik but neither mobikwik is responding nor zaakpay. it's really a harassment
TO TRANSFER
INB Zaakpay ZAAKPAY Payments
ISBI[protected]IGABCNKQN9

510.35 date 10.04.2017

Zaakpay.com customer support has been notified about the posted complaint.

View replies

R

Ro Hit Mukherjee

from Surat, Gujarat

Jun 12, 2017

I have added Rs.5000 to [protected] registered mobiwik wallet.but money got deducted from bank. Not added in wallet..

Payment failure - Comment #2755972 - Image #0

A

Aju Alex

from Ernakulam, Kerala

Jun 29, 2017

My debit card is blocked by zaakpay so I can't make payments my card no is [protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Belgaum, Karnataka, 590008

Website: [email protected]

During Online bus ticket booking the payment has been transferred but the tickets are nor booked. The transferred payment is also not refunded, Tried to contact Zaakpay on teh contact No. given on site (i.e. +[protected], but somebody else is receiving the call & telling wrong Number.

Ticked Booked date 20.01.2017
Amount Transferred Rs 9752/-
Travel Agent : Travel Yaari
Booking ID: 10543744

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jalna, Maharashtra

Website: Zaakpay.com

I made an online transactions through mobikwik wallet on 19th Jan 2017 the money was debited from may Bank account but the transaction failed I'm yet to receive a refund for the amount that got debited. The details of the transaction are as mentioned below
Payment ID [protected]
Bill Reference no zp54673d2e31e7e
The worst part is l've already mailed to zaakpay and also tried contacting their customer care. No response at all

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines