[Resolved]  Zaakpay.com — failed transaction during ticket booking on irctc portal

Address:813103

I was booking a train ticket on irctc portal on dated 02.04.2018 and i had done a transaction though your gateway. Amount of rs. 900 debited my account but ticket was not booked.
Details are as follows:-
Transaction id: [protected]
Date of booking: 02-apr-2018
Payment status: payment failed
Bank name: zaakpay pg reservation status: not booked
Transaction amount:900.0

Bank transaction detials:-
Othpg 638239 zes*https www irctc conew delhi

Kindly refund my debited amount.
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Apr 23, 2018
Complaint marked as Resolved 
I have got refund amount
Zaakpay.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Attached my two tickets
Not refunded

I cancelled my ticket on 27 march 2018 and irctc has refunded my ticket throgh zaakpay and i haven't yet recieved the refund of 2340 RS in my bank account please kindly help in the refund pls!
I have book for tatkal ticket but ticket is waiting list as soon as I am a cancel my ticket but my refund is not credit in my account so please give me my refund in my account
Thanking you
I have try to book tatkal ticket in irctc but due to some error ticket has not been book but amount of 415rs has been deducted from my indian bank account.In irctc it was saying that amount has been refunded to zaakpay bank.kindly refund my amount quickly it was already 20day till now and i am complaining this 2time but it was still not resolved...Resolve it quickly
Transaction id-[protected]
Booking date-15-sep-2018
Refund amount-415
Payment status-failed

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