Zaakpay.com — irctc ticket refund amount not meet

Address:Thane, Maharashtra, 401404

My refund amount not meet in my ref ac no =[protected]
irctc refund txn amount ref no is =zp574a5aed5cb37
pnr =[protected]
refund date=06-oct-2018
I have booked a ticket of two passanger jaipur to chennei but his cancellation is partially one refund amount credit on dated 29/9/2018 but sencond cancellation amount 2180 not received in my ac .but irctc refund show sucees mart and contact to bankers
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Irctc website is showing ticket refund completed on 20th Nov, 18. But i haven't got the refund till now.

cancellation/refund# - [protected]
Dear team .Want your kind assistance with the refund of below Pnr . As this has been cancelled from my side and status from.irctc shows amount refund has happened .but it has not been credited yet.
Waiting for your kind assistance.can reach me at [protected]@gmail.com

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