Zaakpay.com — money not received in bank account

Website:zaakpay.com

Hello,
I booked tatkal railway ticket from irctc on 25 oct 2017 and amount paid 615rp through zaakpay channel from my debit card but due to waiting list i cancelled my ticket on 26 oct but when i check my refund status on irctc site they are showing money refunded on 30 oct 2017 but i still not received my 555rp amount till 5 nov.

I attached image of irctc of refund status.
Refund on my money as soon as possible.
+1 photos
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