[Resolved]  Zaakpay.com — please credit irctc refund amount to my account

I booked a tatkal railway ticket on 22nd of august 2018 and made payment through zaakpay.
As my tatkal ticket ended up as waiting list (Wl 17), i cancelled the ticket.
Date of cancellation: 22 aug-2018 16:37:20 hrs

Irctc issued refund to zaakpay but zaakpay has not credited the amount back to my account.

I tried calling the customer care number (+91 [protected]) but there was no response.

Train number : 16526
Pnr number: [protected]
Refund amount : 1165
Refund status: amount credited to bank (Zaakpay).