Zara — Order not processed with Zara but money of Rs. 1280 lying with citrus solutions

I was placing an order on zara india online on 10th July and had opted for payment via upi. I then did the payment through PhonePe but order did not got placed with ZARA.

Order got cancelled by ZARA but money not refunded by citrus solutions.
Against the order ID [protected], paymnet was deducted from my UPI account but page back flushed and confirmation not done.

Request you to refund excess amount paid via UPI which was successfully paid but order did not get processed due to technical glitch.(screenshot of payment attached via phonepe and message from axis bank for amount paid to citrus solutions and not ZARA also attached).

Initiate refund of Rs. 1280 excess paid immediately.

Call in case of any query.