Zara — Shoes

I was trying to order a shoe from zara and paid the amount through upi id to citrus pay and my money was cut but in zara app its written pending so i paid the amount again and money was cut again but it again said pending on zara app so i cancelled the order .. please send me the refund or reverse my money back to me! I will send you my screenshot proving that my money is cut.. the amount is Rs.2580 x 2 = 5160. So please refund my money of Rs.5160
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Jul 17, 2021
Updated by Hluteii Bhuwakul
Why does it say resolved? it still has not been resloved!!! please open my complaint and help me .. i have paid the amount two times and in total Rs.5160 has been deducted from my account. I have paid it through UPI (google pay) to citrus solutions
Jul 17, 2021
Updated by Hluteii Bhuwakul
helloooo it has not been resolved yettt!!! please help meeee

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