Zepto — Missing items


Order I'd BTHG9750GRN

Gold Winner Groundnut oil 2 Qty were Missing in the Order and Cadbury chocobakes quantity was 25g where i have ordered for 150g. Attaching all the images.

Note: As soon as it was delivered i have connected with Zepto in app chat support dated[protected] at 9:11pm agent POOJA after a long hold it was transferred to Prathamesh at 9:42pm again transferred Suraj at 9:50pm after long hold again transferred to Shivam (Floor Supervisor) 4th agent at 10:13Pm again i have explained after hearing and 1Hr hold got reply at 11:13pm saying After detail validation all the items was delivered. Attached the chat screenshot also.

This is the rider number[protected] the rider has confirmed he has not received any validation calls from Zepto. Attached the call recording with rider also.

I need my refund.

ZEPTO 10 Minutes delivery (items missing & bad quality) but coustomer support is just 2Hrs #Fraud #Cheating
+16 photos
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