[Resolved]  Zerodha — zerodha - worst service

Address:

Zerodha #153/154,4thCross, JP Nagar 4th Phase, (opp. Clarence School), Bangalore - 560078

Hi,
I got bad experience with zerodha,
For account opening zerodha will be more active to take entry fee from us.
Later disappeared.

I have raised a segment activation request on may 8th, till now they haven't enabled.

I received a mail on may 10th like segment activation is approved.
But when i start trading : this exchange segment is not enabled for your account. Enable by visiting: zrd. Sh/add-segment

I can understand in this covid-19 employees are working from home. Takes 24 to 48 hours to reflect/approve.

But i don't think it will take more then 1 week to approve.
I have informed to my relationship manager regarding this activation, she shared a number for trade related queries. ([protected]),

They raised a new request again i have to wait for 48 hours,
I have waited but still not enabled segment,

And i have been calling to my relationship manager sweta soni, she is no response for my call or emails.

Again i tried to call trade related queries. Again they will take as a new request and they make me to wait for 48 hours each time..

Whats the use of waiting for long, same # repeats.

I never experience like this before very bad service. I would like to rate out of 5 - zerooooo.

I have an demat account in sharekhan and icici direct. They are best service i experience personally. More faster more active.

I just wanted to try zerodha because of low cost brokerage only one reason i have choosen this.

I never thought low cost brokerages companies will be poor service.
Thanks for me to realize.

If you can please sort it out, im sharing my ticket no.
Ticket no : #[protected].

If not please refund amount.

Thanks