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Zerodha Complaints & Reviews

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Last updated Jul 3, 2023
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Zerodha reviews & complaints page 3

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R
R EKALAIVAN
Jan 22, 2022
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I transferred RS 200000 via NEFT but amount not shown in my trading account my client I'd :FT 3856, TRANSECTION DATE 22/01/2022 NFET REFERENCE NUMBER:P[protected]
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    M
    Maria Alam
    Jan 9, 2022
    Jan 14, 2022
    This thread was updated on Jan 14, 2022
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    Unable to open the account. error: your mobile number is already registered.

    I want to open with the same number. Plz don't suggest to use another number.
    Zerodha customer support has been notified about the posted complaint.
    Hey Maria, please write to us at support.zerodha.com. So our team can have this checked and assist.
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      B
      baveesh
      from Visakhapatnam, Andhra Pradesh
      Dec 20, 2021
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      Dear sir,

      My client id. Is NC8184. On 20/12/2021, I bought PE option of nifty 16600 for 7 lots. I tried many times to sell the order, order did not get executed. It showed an error message saying "server not ready" around 2: 58pm. When the server problem was cleared and the KITE terminal resumed after a while like 10minutes, I was making a loss of 10000. This was purely a mistake of Zerodha. I was making a profit and all of a sudden it turned to loss. However, I expect the usual answer that you wouldn't be responsible for the loss. I request you to credit the brokerage and loss into my Demat account.
      Please do needful. Look forward to your reply
      Regards,
      baveesh Pudhuvai.
      Zerodha customer support has been notified about the posted complaint.
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        P
        pranavv29
        from Mohali, Punjab
        Dec 17, 2021
        Jan 2, 2022
        This thread was updated on Jan 2, 2022
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        My account not opened because of some documents so please refund my money back...
        My transcation id[protected]
        Refund it fast
        +1 photos
        Zerodha customer support has been notified about the posted complaint.
        Dec 20, 2021
        Updated by pranavv29
        ?
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          N
          Narasimha Reddy12345
          Nov 17, 2021
          Jan 2, 2022
          This thread was updated on Jan 2, 2022
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          Address:Tirupathi
          Website:Zerodha

          Today date[protected]: 34 AM I have faced some technical issue from zerodha during that time prices are not reflecting and orders are not gone through as well due to this I have incurred 15000 rupees loss. I have spoken to your customer care executives (Shanmugam). They have agreed it is your mistake only. Then they agreed today brokerage exemption after that they told me we will arrange call by EOD. but I have not received any call. Even I tried to talk to your customer care representative again they told we will arrange call back but I didn't receive any call. Just because of your fault I am the effective person. If you fail resolve my issue. I am going to file a case on you FIR. and I highlighted this issue to media CNBC and all the channels and social media as well. I will register complaint to SEBI as well. I have all the recordings which your customer care representatives they have agreed it is your fault. It is not a small amount I am going to complaint on it.
          Zerodha customer support has been notified about the posted complaint.
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            D
            Devanand Kashide
            Nov 16, 2021
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            Address:pusad

            Fund payout problem
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              R
              Radha~
              Nov 13, 2021
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              I have already completed my ipv verification and submitted but it got rejected. And i did the ipv verification again and submitted but still no changes.what should do i do next?
              Zerodha customer support has been notified about the posted complaint.
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                D
                desikan R
                Oct 29, 2021
                Jan 2, 2022
                This thread was updated on Jan 2, 2022
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                I did not use my zerodha account for last one year and now I find that it is deactivated. I have raised ticket, sent email and talked to call centre but finding pathetic response. When their business depends on customers, such a poor response is really amazing to see.
                Zerodha customer support has been notified about the posted complaint.
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                  A
                  ashish4959
                  from Mumbai, Maharashtra
                  Oct 7, 2021
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                  Hello All,
                  Its humble request to stay away from such platform, i registered my emandate for my SIP it went through the first month, but the second month there was no confirmation from zerodha that the emandate was failed, and their very conveniently replies to make a transfer via UPI, had i not checked my account i would have missed my SIP.

                  I regret using Zerodha.
                  Zerodha customer support has been notified about the posted complaint.
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                    N
                    Niki13
                    from Ahmedabad, Gujarat
                    Oct 6, 2021
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                    Address:Ahmedabad

                    I have a demat account in zerodha.
                    But still yesterday i was sell my holding
                    Then after again i m buy holding
                    Then after in evening zerodha was sell my holding automatically
                    So i want zerodha give me recover my damaged and give ma a refund
                    I m Nirmal patel
                    From Ahmedabad
                    Zerodha customer support has been notified about the posted complaint.
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                      V
                      Vishal Dadel
                      Oct 6, 2021
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                      I was opening a demat account in zerodha. During the process I made the payment of Rs. 200/- towards the charges for account opening. But I did not complete the full process as I changed my mind midway. My account is not opened as I did not want to open it. But I have paid the charge. I raised a ticket officially in zerodha to claim my refund but they have notified me that I will not be able to claim my refund. Ticket No.#[protected].
                      Please help to get my refund
                      +1 photos
                      Zerodha customer support has been notified about the posted complaint.
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                        A
                        Achindra Bhatnagar
                        Oct 4, 2021
                        Nov 9, 2021
                        This thread was updated on Nov 9, 2021
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                        Address:Bengaluru

                        I gifted/transferred MF from ZL1741 to BL8620 in Jan 2021. There are discrepancies that have not been resolved yet. Zerodha support asked me to add 100s of individual transactions manually when I raised this. This is not possible, and I asked if there must be some way of export-import or way to fix this in the back end. They agreed to help in the back end and I provided transaction details in the format asked. I have been chasing them on support ticket #[protected] and they are not helping. They just don’t respond on support ticket and when I call phone, the ticket gets assigned to someone who assured of a fix soon. The last reply on ticket is from Aug 27 with similar commitment.

                        Without fixing these transaction details, I am unable to file my I come Tax Return as I am unable to make right declaration.

                        Since I gifted from one Zerodha account to another, transaction details must be easier to add. They haven’t mentioned any of this nuances when they offered Gift service.
                        Zerodha customer support has been notified about the posted complaint.
                        Nov 09, 2021
                        Updated by Achindra Bhatnagar
                        It is been a month, issue still persist and Zerodha support is not taking any action.
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                          R
                          Rakesh Rajpal
                          Sep 30, 2021
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                          Address:Zerodha, #153/154, 4th Cross, J.P Nagar 4th Phase, Opp. Clarence Public School, Bengaluru - 560078
                          Website:www.zerodha.com

                          I have sold commodity on[protected] @310 but next day zerodha automatically squre off my commodity without information and no rule of automatically was told by any executive of zerodha on the same day to add more fund. It looks like they are entering in personal portal of their customer and suare off anything from my holdings also.

                          Similarlythey have done in august month on[protected]
                          i got approx total loss of 50000
                          Zerodha customer support has been notified about the posted complaint.
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                            S
                            Shailesh Baraiya
                            Sep 28, 2021
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                            Kite app not working properly...share price doesn't display and share buy and cell order not working properly
                            Zerodha customer support has been notified about the posted complaint.
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                              N
                              Nimish Shrivastav
                              Sep 28, 2021
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                              I have requested for my fund withdrawal and basically zerodha transfer funds between 24-48 hours but its been 7 days i have not received my funds help me with This
                              +1 photos
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                                S
                                shivlkar
                                from Jaipur, Rajasthan
                                Sep 28, 2021
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                                I am member of Zerodha since 2015. I have recently started actively in options trading.

                                I learnt Sensibull is on Zerodha's Kite platform. But I could not find.

                                Hence I tried to contact their customer service. I lost 3 calls to understand what is the taped messege. almost 10 minutes. Then on forth call i continue to press 'other query;.

                                At the end it said that i will be put on to a representative. Listened Covid tape for anather few minutes.

                                Tnen someone came on line, but he was not audible. So i requested him to call back. He assured me.

                                I am still waiting for his call.

                                My request to friends, how is Upstock? Is it ok to shift to Upstock?

                                Regards.
                                Zerodha customer support has been notified about the posted complaint.
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                                  H
                                  harshit0990
                                  from Mumbai, Maharashtra
                                  Sep 24, 2021
                                  Sep 27, 2021
                                  This thread was updated on Sep 27, 2021
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Banglore

                                  I have an account with zerodha since covid. i am trading in Equity & fno since then. it has come to my notice that zerodha has been reducing balance that they are not supposed to. First of all the charges of rs 50+gst in case of auto square off of MIS orders is unvalid, apart from that i have seen that there is a difference of Rs 25000 after complete reconciliation. i have already placed the complaints but the response is not justified.
                                  Sep 24, 2021
                                  Complaint marked as Resolved 
                                  I have an account with zerodha since covid. i am trading in Equity & fno since then. it has come to my notice that zerodha has been reducing balance that they are not supposed to. First of all the charges of rs 50+gst in case of auto square off of MIS orders is unvalid, apart from that i have seen that there is a difference of Rs 25000 after complete reconciliation. i have already placed the complaints but the response is not justified. the complain is not resolved yet
                                  Zerodha customer support has been notified about the posted complaint.
                                  the complaint is not yet resolved then too its showiing as resolved??
                                  Hey Harshit, we're sorry to hear this. Please message us your ticket number so we can have this checked.
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                                    V
                                    Vigneshadvika
                                    from Chennai, Tamil Nadu
                                    Sep 18, 2021
                                    Sep 21, 2021
                                    This thread was updated on Sep 21, 2021
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                                    I have placed withdrawal request on sep 17 th 2021 and it got processed in zerodha but amount not yet credited in bank account. I need my money on urgent basis. Please resolve as soon as possible. Raised ticket in support too.
                                    Ticket number::[protected]
                                    Zerodha customer support has been notified about the posted complaint.
                                    Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
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                                      arnav jha
                                      Sep 18, 2021
                                      Sep 18, 2021
                                      This thread was updated on Sep 18, 2021
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                                      Withdrawal status shows processed but money not credited into bank account
                                      Zerodha customer support has been notified about the posted complaint.
                                      When you placed withdrawal request?
                                      Vigneshadvika's reply, Sep 18, 2021
                                      By September 17 th yesterday.. It crossed 24 hrs now
                                      Does your complaint resolved. I too have same problem
                                      Bro same thing happened with me. I also placed on 17th sept.
                                      Vigneshadvika's reply, Sep 18, 2021
                                      Whether u raised any ticket bro.. How much amount.. Please give ur Mobile number for future contacts.. Nine zero four seven zero six five one two zero.. This is mine
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                                        V
                                        Veerendra93
                                        from Adoni, Andhra Pradesh
                                        Sep 17, 2021
                                        Sep 21, 2021
                                        This thread was updated on Sep 21, 2021
                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                        Address:Adoni

                                        My account not open my mobile number not link with aadhar that why digilocker not accept please refund my money back
                                        +1 photos
                                        Oct 23, 2021
                                        Complaint marked as Resolved 
                                        Zerodha customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 21, 2021
                                        Zerodha Customer Care's response
                                        Hey, we suggest that you update your mobile number on Aadhaar and complete the online process. Alternatively, we've explained the offline process here: https://support.zerodha.com/category/account-opening/offline-account-opening/articles/how-do-i-open-an-account-offline
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