Claimed

Zerodha Complaints & Reviews

2.3
Updated: May 8, 2026
Complaints 541
Resolved
238
Unresolved
303
Contacts

File a complaint to Zerodha

Having problems with Zerodha?

File a complaint and get it resolved by Zerodha customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zerodha reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naushad shaffi
Mar 14, 2022
Resolved
Report
Copy
Resolved

Short selling cheating second time

Address: Bangalore

, I recently short sold IOLCP at 2.45 pm I was not able to buy it back nor convert half the position. Later when I called customer care he was so rude and couldn't explain the situation properly. After many research I got to know it was a short delivery. I as an investor was not aware of such terminology later was shocked to see my investment amount of approx 4.30 lakh disappeared and shows a loss of 1.09 lakh. This is situation is unfair...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
sruthi senthil kumar
Feb 22, 2022
May 17, 2024
This thread was updated on May 17, 2024
Report
Copy

It shows that my pan verification is failed dispite all the information being correct and trying numerous times.
Zerodha customer support has been notified about the posted complaint.
i have same problem i.e. pan verification failed can anyone help
Iam also facing pan verification failed problem
Helpful
46 other people found this review helpful
46 found this helpful
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    satishidea
    from Mumbai, Maharashtra
    Feb 4, 2022
    Report
    Copy

    Address: [email protected]

    Zerodha did incorrect evaluation of my trading account and have showed. I have raised SEVERAL tickets and escalations but they are either ignored or moved to resolution pending status since over a month now!

    Tickets#:
    [protected]
    [protected]
    [protected]
    Zerodha customer support has been notified about the posted complaint.
    Feb 04, 2022
    Updated by satishidea
    The zerodha portal is buggy and a fraud.
    It also has worst ever customer support! A ticket is pending since more than a month is the worst customer care service!
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sayak.panja
      from Kolkata, West Bengal
      Feb 2, 2022
      Report
      Copy

      My Bharat Bond ETF April 2032 order amounting to 1L was processed on Dec 9 via Zerodha Coin, when my money got deducted but the same has still not been credited to my demat account. I raised a Ticket [protected] on Jan 03, it is now 1 month and I have got no solution for the same. I followed up a lot via zerodha call support as well on the ticket but there does not seem to be any willingness from zerodha team to work on this. A 1L amount is substantial for me and not only my money got lost because of this but also I am losing interest on that sum.

      I want my money to get refunded immediately
      Zerodha customer support has been notified about the posted complaint.
      Feb 02, 2022
      Updated by sayak.panja
      My client ID is MF4907
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        ttt1234
        Jan 31, 2022
        Report
        Copy

        Address: Test add
        Website: Test web

        Test details
        Zerodha customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          1
          1Manpreet1
          from Tarn Taran Sahib, Punjab
          Jan 30, 2022
          Report
          Copy

          Address: Amritsar

          My Zerodha Account is not open by your difficult Process. So please Refund My Account opening fee.
          Zerodha customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            R EKALAIVAN
            Jan 22, 2022
            Report
            Copy

            I transferred RS 200000 via NEFT but amount not shown in my trading account my client I'd :FT 3856, TRANSECTION DATE 22/01/2022 NFET REFERENCE NUMBER:P[protected]
            Zerodha customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Maria Alam
              Jan 9, 2022
              Report
              Copy

              Unable to open the account. error: your mobile number is already registered.

              I want to open with the same number. Plz don't suggest to use another number.
              Zerodha customer support has been notified about the posted complaint.
              Hey Maria, please write to us at support.zerodha.com. So our team can have this checked and assist.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                baveesh
                from Visakhapatnam, Andhra Pradesh
                Dec 20, 2021
                Report
                Copy

                Dear sir,

                My client id. Is NC8184. On 20/12/2021, I bought PE option of nifty 16600 for 7 lots. I tried many times to sell the order, order did not get executed. It showed an error message saying "server not ready" around 2: 58pm. When the server problem was cleared and the KITE terminal resumed after a while like 10minutes, I was making a loss of 10000. This was purely a mistake of Zerodha. I was making a profit and all of a sudden it turned to loss. However, I expect the usual answer that you wouldn't be responsible for the loss. I request you to credit the brokerage and loss into my Demat account.
                Please do needful. Look forward to your reply
                Regards,
                baveesh Pudhuvai.
                Zerodha customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pranavv29
                  from Mohali, Punjab
                  Dec 17, 2021
                  Report
                  Copy

                  My account not opened because of some documents so please refund my money back...
                  My transcation id[protected]
                  Refund it fast
                  Zerodha customer support has been notified about the posted complaint.
                  Dec 20, 2021
                  Updated by pranavv29
                  ?
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Narasimha Reddy12345
                    Nov 17, 2021
                    Report
                    Copy

                    Address: Tirupathi
                    Website: Zerodha

                    Today date[protected]: 34 AM I have faced some technical issue from zerodha during that time prices are not reflecting and orders are not gone through as well due to this I have incurred 15000 rupees loss. I have spoken to your customer care executives (Shanmugam). They have agreed it is your mistake only. Then they agreed today brokerage exemption after that they told me we will arrange call by EOD. but I have not received any call. Even I tried to talk to your customer care representative again they told we will arrange call back but I didn't receive any call. Just because of your fault I am the effective person. If you fail resolve my issue. I am going to file a case on you FIR. and I highlighted this issue to media CNBC and all the channels and social media as well. I will register complaint to SEBI as well. I have all the recordings which your customer care representatives they have agreed it is your fault. It is not a small amount I am going to complaint on it.
                    Zerodha customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Devanand Kashide
                      Nov 16, 2021
                      Report
                      Copy

                      Address: pusad

                      Fund payout problem
                      Zerodha customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Radha~
                        Nov 13, 2021
                        Report
                        Copy

                        I have already completed my ipv verification and submitted but it got rejected. And i did the ipv verification again and submitted but still no changes.what should do i do next?
                        Zerodha customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          desikan R
                          Oct 29, 2021
                          Report
                          Copy

                          I did not use my zerodha account for last one year and now I find that it is deactivated. I have raised ticket, sent email and talked to call centre but finding pathetic response. When their business depends on customers, such a poor response is really amazing to see.
                          Zerodha customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ashish4959
                            from Mumbai, Maharashtra
                            Oct 7, 2021
                            Report
                            Copy

                            Hello All,
                            Its humble request to stay away from such platform, i registered my emandate for my SIP it went through the first month, but the second month there was no confirmation from zerodha that the emandate was failed, and their very conveniently replies to make a transfer via UPI, had i not checked my account i would have missed my SIP.

                            I regret using Zerodha.
                            Zerodha customer support has been notified about the posted complaint.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Niki13
                              from Ahmedabad, Gujarat
                              Oct 6, 2021
                              Report
                              Copy

                              Address: Ahmedabad

                              I have a demat account in zerodha.
                              But still yesterday i was sell my holding
                              Then after again i m buy holding
                              Then after in evening zerodha was sell my holding automatically
                              So i want zerodha give me recover my damaged and give ma a refund
                              I m Nirmal patel
                              From Ahmedabad
                              Zerodha customer support has been notified about the posted complaint.
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vishal Dadel
                                Oct 6, 2021
                                Report
                                Copy

                                I was opening a demat account in zerodha. During the process I made the payment of Rs. 200/- towards the charges for account opening. But I did not complete the full process as I changed my mind midway. My account is not opened as I did not want to open it. But I have paid the charge. I raised a ticket officially in zerodha to claim my refund but they have notified me that I will not be able to claim my refund. Ticket No.#[protected].
                                Please help to get my refund
                                Zerodha customer support has been notified about the posted complaint.
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Achindra Bhatnagar
                                  Oct 4, 2021
                                  Dec 10, 2024
                                  This thread was updated on Dec 10, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bengaluru

                                  I gifted/transferred MF from ZL1741 to BL8620 in Jan 2021. There are discrepancies that have not been resolved yet. Zerodha support asked me to add 100s of individual transactions manually when I raised this. This is not possible, and I asked if there must be some way of export-import or way to fix this in the back end. They agreed to help in the back end and I provided transaction details in the format asked. I have been chasing them on support ticket #[protected] and they are not helping. They just don’t respond on support ticket and when I call phone, the ticket gets assigned to someone who assured of a fix soon. The last reply on ticket is from Aug 27 with similar commitment.

                                  Without fixing these transaction details, I am unable to file my I come Tax Return as I am unable to make right declaration.

                                  Since I gifted from one Zerodha account to another, transaction details must be easier to add. They haven’t mentioned any of this nuances when they offered Gift service.
                                  Dec 10, 2024
                                  Complaint marked as Resolved 
                                  Resolved by engaging top down through Twitter. This forum was no use. Zerodha didn't care to reply back here. I wonder if this forum is legit? Appears toothless.
                                  Zerodha customer support has been notified about the posted complaint.
                                  Nov 09, 2021
                                  Updated by Achindra Bhatnagar
                                  It is been a month, issue still persist and Zerodha support is not taking any action.
                                  Dec 10, 2024
                                  Updated by Achindra Bhatnagar
                                  This was resolved after tweeting, not through this forum.
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rakesh Rajpal
                                    Sep 30, 2021
                                    Report
                                    Copy

                                    Address: Zerodha, #153/154, 4th Cross, J.P Nagar 4th Phase, Opp. Clarence Public School, Bengaluru - 560078
                                    Website: www.zerodha.com

                                    I have sold commodity on[protected] @310 but next day zerodha automatically squre off my commodity without information and no rule of automatically was told by any executive of zerodha on the same day to add more fund. It looks like they are entering in personal portal of their customer and suare off anything from my holdings also.

                                    Similarlythey have done in august month on[protected]
                                    i got approx total loss of 50000
                                    Zerodha customer support has been notified about the posted complaint.
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shailesh Baraiya
                                      Sep 28, 2021
                                      Report
                                      Copy

                                      Kite app not working properly...share price doesn't display and share buy and cell order not working properly
                                      Zerodha customer support has been notified about the posted complaint.
                                      Helpful
                                      3 other people found this review helpful
                                      3 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit