Dear sir,
My client id. Is NC8184. On 20/12/2021, I bought PE option of nifty 16600 for 7 lots. I tried many times to sell the order, order did not get executed. It showed an error message saying "server not ready" around 2: 58pm. When the server problem was cleared and the KITE terminal resumed after a while like 10minutes, I was making a loss of 10000. This was purely a mistake of Zerodha. I was making a profit and all of a sudden it turned to loss. However, I expect the usual answer that you wouldn't be responsible for the loss. I request you to credit the brokerage and loss into my Demat account.
Please do needful. Look forward to your reply
Regards,
baveesh Pudhuvai.
Zerodha customer support has been notified about the posted complaint.