Zicom Complaints & Reviews

We have been sufferring total non-operative ofzicom products after our purchase. zicom appointed dealer also not responding. we will be forced to take legal action if our issue is not resolved.

our company had purchased zicom products after the sales people had given us commitment that zicom is very good in sales after service.

we are suffering since last 2 years inspite of writing complaints several times....

We purchased a 7"vdp (Colour) handsfree with automatic audio video recording paying almost 11, 000 inr during april-2017; and it stopped working after 3-4 weeks. The dealer"edge intelligent security system" came and took back the new one, replaced a temporary old lower model (7, 000 inr).. It's more than 6 months, they sent again the same faulty piece after several follow ups, and promised to fix it and get back. They have not returned my...

I was called by mr. Tejas karhadkar () head hr) and he had fixed my interview with
Ms. Tanvi joshi (Director marketing) on 16th feb 2018.
My interview with ms. Tanvi joshi went on very well and i was told that i was selected and was supposed to be called to meet the md of the organisation mr. Pramoud rao for a small discussion.
Post my interview i kept waiting for a call from anita sharma from hr but i didn’t receive...

Dear
I rajiv lodge a complain dated on 2/01/2018

Still we waiting your reply to solved my company sms alert problem
We are a jewelers thats way we get your system for our safety but so long time our problem not resolved way?
From 1 year we 2 complain only to your company
1. 28/01/2017 & solved date 27/02/2017
2. 19/07/2017 & when solved date not given to me

And our compnay...

Dear Sir/Ma'am

I would like to bring your notice that our CCTV cameras in not working since more than 1-month. W e have follow up many times with concern dealer, but we didn't get any positive outcome yet. We have communicated through online chat support team as well.

You can understand the importance and purpose of cameras, if it will not work properly how people can...

Sir i have a security alarm system at my place which is at c 19 bane compound, sane guruji marg tardeo mumbai 34. The battery of the alarm system has gone dead and the contract has also expired.
No representative can be contacted to renew the contract and put the new battery my address is b 26 rbi officers quartrs, opposite air conditioned market tardeo mumbai 34...

Horrible customer service. In spite of promising to come and fix the device every Saturday (the only day provided by your technician) the phone is either switched off or not received. It has been 2 months of chasing you'll. It's a hindrance. What security are you'll providing? I am going to post this on all social media platforms and ask my influential friends to do the same. The WORST SECURITY SYSTEM EVER....

We had registered complaint and the complaint no is 339659, some person attended called Pradeep from M/s.Sadguru, we were told that they will charge Rs.500.00 for the visit but when we asked him he said rs.750.00 but when told him we are informed Rs.500.00 he agreed for Rs.500.00 and said it was mistakenly said, we were also misguided when he attended call, we were told the problem was for adaptor and needed to be changed will cost Rs.850.00...

We have purchased zicom product for our project. After installation the product was working only for a week and then none of the products was working. We purchased 34 units for our entire project. Since the zicom channel partner company is closed we directly contacted zicom for solving the issue but its been a year now we are still in the same status. We have launched the complaint in website thrice but we dint get any solutions. Chennai...

BR

Please note one of the monitor in the security cabin and one of the camera are non functional for last one month. Telephonic complaint was loged complaint twice on call center no [protected] and our complaint no is 312061. unfortunately you technician not attended yet...

Hello Sir/Ma'am,

We are using the ZICOM product and now we are facing some issues regarding the video display in the DVR. It's not giving the OUT instructions for the display. Please submit our complaint and provide us services as soon as possible.

We are waiting for your response and hope your will provide the services to your valuable customer.

Thanks
Ariel Software Solutions
Phase...

Hi zicom complaint,


You have received complaint:

Here are complaint details:
Name:
Dinesh
Company name:
Sree pirgal electronics
Phone number:
[protected]
Alternate contact number:
[protected]
Email:
[protected]@gmail.com
City:
Hyderabad
Address:
Mig 234 kphb kukatpally 500072
State:
Andhra...

I am a resident of crossing republik, ghaziabad (Up) in a multi storey apartments developed by m/s mahagun builder. I am using zicom video door phone since oct 13 which was provided by the builder itself.In mar 16 the device becomes non-operational due to which i am facing issues with respect to security. I lodged the complaint to the maintenance office of our society but was told to approach the maker of the device. I lodged complaint with...

Dear Sir/Madam,

Greetings from Muthoottu Mini,

Sub : Not working CCTV - Regarding

We are from Muthoottu Mini Financiers Ltd, Kuppam Town Branch, Tirupati Region and Zicom Company installed the CCTV and Bulgar Alarm but it is not working while installed still now. So please trouble shoot the technical issue and do the needful.

Thanks and Regards

Branch Managerbr...

I have purchased video door phone for security in Feb, 2015 and since then my product has not been replaced despite being in warranty. what does in warranty means to you, is it that you will put a repaired product in change of my product. my video door phone has not been working since then, and the engineers have put a damaged product in my house with buttons not working and it hardly works for a month. this has been done constantly for...

Dear Sir, I am writing this email to you in extremely painful situation created by you support staff. Sir, last year i have installed ZICOM door bell security system from your sales person. And in current year march this system not working properly and when i make compaint in march 2015 they said engineer will visit us but after several complaints to your support nothing have been happened. i have also communicated with your senior...

This is almost three weeks where my zicom camera door bell is not functioning due to fault in adaptor. No resolution provided by the zicom team, chandigarh. The chandigarh service center team is very non-responsive and so much dependent in single resource/technician. Address: Plot # 245, Rosewood Estate, GBP, Dera Bassi, Punjab....

I wanted to log a complaint angaist technician Dheeraj. I am from Bharti Retail Narwana Branch (site 3330) two days back i have logged a complaint in toll free help line no.and they have given me maximum 48 hrs for its solution. When i called to Mr. Dheeraj technician (Mobile no. [protected]) and said today is the last day for solution then he says, " we will come minimum by day after tomorrow in your branch means again 48hrs. i told him...

We had installed Zicom surveillance home cameras. The technical team had not knowledge about it's operation and spent a huge amount of time in getting it started. However, the cameras were not working. We called for help innumerable times. We had to beg for help. The team said that since its a new launch, they cannot do much to help. We called and wrote mails several times to top management. We were not heard. After rigorous follow ups,...

We had installed Zicom surveillance home cameras. The technical team had not knowledge about it's operation and spent a huge amount of time in getting it started. However, the cameras were not working. We called for help innumerable times. We had to beg for help. The team said that since its a new launch, they cannot do much to help. We called and wrote mails several times to top management. We were not heard. After rigorous follow ups,...