[Resolved]  Zomato — 1 he delivery time

Address:560029

I placed the order at 8.26pm on 12th jan 2019. I got a message later saying that the order would be delivered in 20 minutes. But by the time order was delivered it was 9.40 pm. To top all this off, their tracking is inaccurate. The updates don't reflect in your mobile and at times you can't even reach the customer support team.

Ive had multiple instances where my order from dominoes through zomato failed. To top this off when i was finally able to reach the customer support, they were pretending like this was a one time issue wherein i had encountered two huge issues on the same day...

Absolutely useless support from the executives. They just keep asking you to wait 20 minutes.
+4 photos
Was this information helpful?
No (0)
Yes (0)
May 4, 2019
Complaint marked as Resolved 
Second delivery done within 15 min free of cost
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7780
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information