Zomato — After delaying 2hr, later canceled the delivery

Address:

Basveswarnagar nagar

It was 1pm I ordered food, I and my 10 year old brother was waiting for food, expected time of delivery was 40min, I waited for 1hr and called customer executive and they again made me to wait for another 1 hr and later said your order is canceled and refund of amount is initiated. They did it very simple. But I faced many issues later. After order got canceled I went out in search of food but as it was 3:30pm everything was closed and later came back and ordered from zomato only and I had my lunch at 5:30. This was the issue I faced, I wasted my precious time for the zomato's negligence and frustrated with their service and moreover the refund is taking more time. Strict action need to be taken against them. If the order is canceled from their end, then full refund plus twice the total amount paid for wasting time and for making frustrated.