Zomato — against r chat team support

Address:Mumbai City, Maharashtra, 400037
Website:ZOMATO.COM

I have order food in mumbai from faasos after my estimate time i have contacted chat support there a guy said me wait u will recieve the food but later he refund my money and said they cant provide the order again he said he will arrange the meal for me and given me order no [protected] and i waited for 02hrs for it and latter no response was there and i was just hungry and helpless... Is this a service zomato proviing to its customer or shall i proceed with consumer forum
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7784
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information