Zomato — amount deducted no order get placed

Address:New Delhi, Delhi
Website:www.zomato.com

Hi,
I was trying to place an order online via netbanking on friday afternoon (05 nov 2018 near india gate) around 1:44pm. Transaction was successfull and amount was deducted but order not get placed. On zomato portal its not showing any order. My details are as follow - anil singh
Btm 2nd stage, bangalore

After amount deduction via netbanking i received this msg.
Thanks for paying rs.240.00 from a/c xxxx2510 to razpzomato via netbanking. Call [protected] if txn not done by you
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