Zomato — amount is not refunded

Address:	530013
Website:	Zomato

I have ordered in AK's taste well. Paid the bill. That delivery boy not even called me atleast a single time. He is telling the nonsense that he is tried calling. I was tracking the order all the time.. when I was calling him he is busy with another call. I not even cancelled my order.. that guy is telling that I cancelled my order. Then I contacted the customer care. They dint resolve my issue. And they are not refunding my amount.. this is not fair. Without my cancellation that order got cancelled. And I am very sad.. I am eagerly waiting for my order. Bu they didn't refund my amount not even paying any compensation.. I am really sad about this.. please resolve my issue. I have screen shot also