Zomato — Attempt fraud and try to change my religion by serving Non veg food instead of veg

Zomato — Serving non vegetarian food instead of vegetarian.

Padmini Kumari
Bengaluru, Karnataka
Incident date - 22nd June 2021
Order placed from Zomato
Restaurant - Savitha Family Restaurant, Koramangala 4th Block, Bangalore

I had placed an order for a couple of food including Butter Roti, Rumali Roti Phulka and Paneer Tikka Masala but the order delivered is Butter Chicken Masala which exactly looks like Paneer Tikka Masala

The order detail on Zomato shows the correct dish, and even restaurant bill is also had correct dish.

As my family and me took a couple of bites from the dish, we realised that it is not a vegetarian dish and instead it was chicken masala.

I am a pure hindu ( krishnaut - yadav ), we are not suppose to get non vegetarian food at our house premises.

Because of the gross negligence from Zomato as well as Savitha Family Restaurant, this issue has taken place which has hurt me and my family emotionally as well as religiously. I am 8th month expecting mother immediately started puking and most felt nauseous and pukish due to consuming chicken for the first time in our life without our consent.
We lost our appetite because of this issue and we had to throw away all the food ordered as well as the plates and cutlery which was in contact with the food.

Despite calling the Zomato helpline, and talking to them about this issue on 22nd June 2021, they were taking this issue very lightly and were not ready to offer any help or explanation on the same.
Such negligence and disregard for others religious sentiments is not at all accepted.

I would like to receive a full refund for my bill amount as well as a compensation for all the emotional, physical and religious trauma i had to go through about this whole incident and their religious intolerance.

Regards
Padmini