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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 114

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T
Taufiq pawte
from Mumbai, Maharashtra
Dec 21, 2021
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Address: 105 Regency avenue i plot chuna bhati dolat nagar santacruz west

Diar sir mame / plz meri id chalu kardo lockdown ke baad me bhot pareshan hu kam ke liye help me
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    V
    vinay5940
    from Bengaluru, Karnataka
    Dec 21, 2021
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    Address: bengaluru

    Dear team am Ramdas vinay kumar my zomato ID FE1598850
    my ID was blocked and showing as account has been suspended due to BGV. so pls resolve this as soon as possible and kindly reactive my account. if possible toady it self.
    Zomato customer support has been notified about the posted complaint.
    Dec 21, 2021
    Updated by vinay5940
    still my compliant was not resolved but showing as resloved.

    Dec 22, 2021
    Updated by vinay5940
    Still no response
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      P
      Prince mane
      from Pune, Maharashtra
      Dec 21, 2021
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      Address: Zomato online

      Mo.No.
      [protected]
      issue
      Account Terminated Due to frequent customer cancellations.
      Please active id.
      Zomato customer support has been notified about the posted complaint.
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        A
        aravinddudaa
        Dec 21, 2021
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        I've charged with Rs 185.45 for Zomato Media Private limited without placing any order. Requesting you to look into this issue and resolve.
        Kindly send my money back.
        Thankyou.
        Providing details regarding transaction:
        Zomato customer support has been notified about the posted complaint.
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          P
          Pawan1995
          from Jhunjhunu, Rajasthan
          Dec 21, 2021
          Jul 5, 2024
          This thread was updated on Jul 5, 2024
          Resolved
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          Resolved

          ID Profile Verification is Pending

          Sir my id verification is on pending.
          waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
          My ID- FE1613686...
          Helpful
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          277 found this helpful
          49 Comments
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          M
          Mahesh Gaddam
          from Gevrai, Maharashtra
          Dec 21, 2021
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          Address: Solapur, Maharashtra

          My name is Mahesh. I have registered with Zomato delivery app. I have completed all their training by paying them Rs 1120. Now these people have suspended my ID because of BGV. Please help me and Quickly activate my ID.
          Zomato customer support has been notified about the posted complaint.
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            P
            pradeeppandey030
            from Faridabad, Haryana
            Dec 20, 2021
            May 7, 2023
            This thread was updated on May 7, 2023
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            Website: zomato

            My zomato account suspended due to bgv failed. My login I'd FE1600301 I just joined a week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check.

            Please Check And Active My Account If Possible otherwise Refund My Ammount.
            Zomato customer support has been notified about the posted complaint.
            Sar ji meri ID suspend kar di 6 manth pahle Maine ID banai thi usmein police verification BvC fail dikha raha tha kuchh FIR meri TL se baat hui hamari Noida sector 50 Katihar to baat hui thi meri to bol lete police verification karva ke lao main Phone per khol Dunga khulva Dunga aapki ID nahin theek hai koi bhi ab koi reply bhi nahin de raha
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              I
              Imran nai
              from Mumbai, Maharashtra
              Dec 20, 2021
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              Address: Mumbai
              Website: Zomato care .com

              They guys have been blocked my I'd why I have been told them PLZZ changed my I'd it's was my cycle I'd but they changed to eycle whyy . For what happened thay have done this since 3months my tl is offline where should I go reaaly shame on you if you really take care of your dilvery rider then you will help me and changed my I'd and my blocking
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                S
                Shambhvi Singh
                Dec 20, 2021
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                Zomato has cancelled my order twice without informing me and they have not even given refund for 1 order. Please look into it...It is really inconvenient.
                Zomato customer support has been notified about the posted complaint.
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                  Y
                  yalakapati stewa
                  Dec 20, 2021
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                  Address: Guntur , lakhsmipuram
                  Website: Zomato

                  Dear sir,
                  Suspended due to BGV faild,
                  So activate my account
                  My I'd : FE1547534,
                  Number : [protected]
                  Zomato customer support has been notified about the posted complaint.
                  Dec 20, 2021
                  Updated by yalakapati stewa
                  Suspended due to BGV faild
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                    S
                    SASANK SEKHAR SETHI
                    Dec 20, 2021
                    Resolved
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                    Resolved

                    Address: Bhubaneswar

                    BGV failed quick reslove my problem sir
                    FE I'd -FE942829
                    so kindly reslove my problem sir
                    Dec 20, 2021
                    Complaint marked as Resolved 
                    My FE I'd -FE942829 so kindly quick reslove my probl
                    Zomato customer support has been notified about the posted complaint.
                    Dec 20, 2021
                    Updated by SASANK SEKHAR SETHI
                    my FE I'd -FE942829
                    so quickly reslove my problem & reactive my I'd
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                      V
                      Vishwajeet987
                      from Ludhiana, Punjab
                      Dec 20, 2021
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                      Address: Bajra colony l,Kailash nagar road, Ludhiana 141007

                      Sir my id verification is on pending.
                      waiting time (2-3 hours) is already completed but still process is on pending.
                      registered mobile no. - [protected]
                      ID - FE1610803
                      Zomato customer support has been notified about the posted complaint.
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                        K
                        KUNAL\'S GOOD LIFE
                        Dec 20, 2021
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                        HELLOW SIR
                        It is just being 3 days of joining myself to zomato company and today in app i am not able to see my weekly earnings and daily payment and rate card and other services it is showing your id is terminated due to BGV failed I don't know how it's has been happen can you please check and update me on this issue MY ID FE1576288
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                          A
                          ankit007007
                          from Amritsar, Punjab
                          Dec 19, 2021
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                          Promo codes not applicable on any order
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                            L
                            Lavi kanwal
                            from Sirsa, Uttar Pradesh
                            Dec 19, 2021
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                            Address: House no.53,sahuwala 2,(sirsa)
                            Website: [email protected]

                            I will try to work zomato so i am registered zomato app and jab meri id suspend bata rahe hai or mere 400 rupes bhi lag gye beg or teshirt bhi bhej diya ghar selfie incorrect ka issue bta rahe hai 20-25 din ho gya..abhi tak koi jawab ni aya or rase ticket ka option bhi ni ata
                            Zomato customer support has been notified about the posted complaint.
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                              B
                              Bhuriya Shankar
                              Dec 19, 2021
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                              Address: Ramsingbhai, itadi .sanjeli .Dahod .Gujarat

                              હેલોસર મેજોમાટોમા કામકરવામાગુછુ મારીઆઈડી પૈડીગહે .મારૂ નામ ભુરીયા શંકરભાઈ રામસીંગ છે. .FE1597642
                              Zomato customer support has been notified about the posted complaint.
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                                J
                                Junaid Khan JK
                                Dec 19, 2021
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                                Address: 26/1 WOOD NEST ASHOKA ROAD COOKE TOWN

                                I had order my food from Zomato and wher as the time expected for 32mins which I had to bear to get it anyways I had ordered after along wait of 45mins I was still showing my partner hasn’t received his package from the hotel since this time I had to get in touch with the hotel management that my order was ready but you assigned partner hasn't reach yet to take a delivery later after an hour 10mins total 78mins I'm getting call from a tomato dilevery Partner I'm standing in Ashoka road and unable to reach your location hwz that possible already I been using zomato since a long time my previous order person never asked me for Location they directly come to drop saying I’m standing down
                                And more over you someone from Zomato calls and tell your order is cancel what that mean I’m a fool waiting you people will drop the lunch in 32 mins and dropping in an hour plus of time and wo bi telling your order is cancelled😡
                                Apart from that your team member had called me for confirmation of delivery or wat ever it is I don’t think moreover you person tells the delivery guy tat if consumer harass CONTACT the following number I’m have sent you that is the nearest police station number wat do your team mean I’m a robber I’m a drunken men I’m a loafer I’m a ### 🤔
                                And straight away disconnects the call telling your order is cancel what’s that mean I’m waiting here from past one hour plus of time only to hear that unexpected I’m can drag this to a higher level also My family member are a diabetic patient my mom is high blood pressure the timing they have waited could cause them some issues apart you people doesn’t think it and straight away telling your order is cancel which means we the people who order the food and you EARN from us and later we are nothing for you ???
                                Zomato customer support has been notified about the posted complaint.
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                                  K
                                  Krishna5202
                                  Dec 19, 2021
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                                  Sir I have completed my profile details and even I have received my zomato assets but still my id is not activated.
                                  Please help me
                                  I want to work on zomato..
                                  My id [FE1575690]..
                                  Thank you
                                  Zomato customer support has been notified about the posted complaint.
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                                    M
                                    Manish1243
                                    from GHAZIABAD, Uttar Pradesh
                                    Dec 19, 2021
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                                    Address: Sudamapuri vijaynagar, Sudamapuri d 303
                                    Website: Zomato.com

                                    Sir mai Zomato rider hu meri I'd phone mai login nahi ho a rahi hai maine galati se kisi or ki suspended I'd apne phone mai login kar li thi ab meri I'd mere phone mai logn nàhi ho pa rahi hai mere pass ek hi mobile phone hai plz chalu kara dijiye phone no [protected]
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                                      M
                                      motwanit
                                      Dec 18, 2021
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                                      Address: 52E/16 ANUPAMA HOUSING COMPLEX, VIP ROAD, KOLKATA-52

                                      Repeatation of same fradulent activity by zomato ₹380/- deducted by Zomato from my Paytm account without my consent or verification. I demand immediate refund to avoid further consequences.
                                      Zomato customer support has been notified about the posted complaint.
                                      Dec 20, 2021
                                      Updated by motwanit
                                      As I have complaint still I have not received any reply from your end, I want my money back. Please help.
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