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Zomato Complaints & Reviews

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Updated: Jun 1, 2026
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Zomato reviews & complaints page 114

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L
Luvin Gaming
Dec 22, 2021
Resolved
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Please help me I paid onboarding fees 400 but they are suspended my account
Dec 22, 2021
Complaint marked as Resolved 
My mobile number 7003533602
Zomato customer support has been notified about the posted complaint.
Dec 22, 2021
Updated by Luvin Gaming
My issue not reslved
Bgv Failed my id Fe1569561
Hii team My I'd suspended please check and active my I'd
Dear team mera Driving license old time ka hai jo Zamato app nahi le raha hai please update kijiye
FE1627509
Manoj Kumar
My Zomato account has been BGV failed, please help me, this is my new account.
Bgv failed plz help me fe1632374 help me as soon as possible
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    N
    Nathiya25
    from Namakkal, Tamil Nadu
    Dec 22, 2021
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    I have placed order for RS 349 two times on Dec 22nd 2021 using zomato app.Money got deducted in sodexo card, but payment is incomplete using zomato app.kindly help and refund the amount
    Zomato customer support has been notified about the posted complaint.
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      J
      Jagrata Biswas
      Dec 22, 2021
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      Zomato account has been suspended due to bgv failed. What i do next?
      Please help me
      Zomato customer support has been notified about the posted complaint.
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        R
        Rakhi davi
        from Lucknow, Uttar Pradesh
        Dec 22, 2021
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        Sir mai 4din se pareshaan hu mare I'd Bgv ke karan block dikha rahi hai to es ko jaldi se activate kar do please 🙏🙏🙏
        Zomato customer support has been notified about the posted complaint.
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          K
          KANHAIYA KANHAI
          Dec 22, 2021
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          Address: new delhi 110008
          Website: zomato

          My zomato account suspended due to bgv failed. My login I'd fe1265432 suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 500 for the job. They simply play with us.
          Zomato customer support has been notified about the posted complaint.
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            S
            Sunil Kumbhar Photography
            Dec 22, 2021
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            Address: Khandu Maruti Chawl,, Near Shiv Minder,, Kalbhor Nagar,Chinchwad
            Website: www.zomato.com

            Plss fix the problem is will not do mistake in identity my son was doing the job because i am not well plss fix the problem i an in trouble
            Zomato customer support has been notified about the posted complaint.
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              T
              Taufiq pawte
              from Mumbai, Maharashtra
              Dec 21, 2021
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              Address: 105 Regency avenue i plot chuna bhati dolat nagar santacruz west

              Diar sir mame / plz meri id chalu kardo lockdown ke baad me bhot pareshan hu kam ke liye help me
              Zomato customer support has been notified about the posted complaint.
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                V
                vinay5940
                from Bengaluru, Karnataka
                Dec 21, 2021
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                Address: bengaluru

                Dear team am Ramdas vinay kumar my zomato ID FE1598850
                my ID was blocked and showing as account has been suspended due to BGV. so pls resolve this as soon as possible and kindly reactive my account. if possible toady it self.
                Zomato customer support has been notified about the posted complaint.
                Dec 21, 2021
                Updated by vinay5940
                still my compliant was not resolved but showing as resloved.

                Dec 22, 2021
                Updated by vinay5940
                Still no response
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                  P
                  Prince mane
                  from Pune, Maharashtra
                  Dec 21, 2021
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                  Address: Zomato online

                  Mo.No.
                  [protected]
                  issue
                  Account Terminated Due to frequent customer cancellations.
                  Please active id.
                  Zomato customer support has been notified about the posted complaint.
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                    A
                    aravinddudaa
                    Dec 21, 2021
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                    I've charged with Rs 185.45 for Zomato Media Private limited without placing any order. Requesting you to look into this issue and resolve.
                    Kindly send my money back.
                    Thankyou.
                    Providing details regarding transaction:
                    Zomato customer support has been notified about the posted complaint.
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                      P
                      Pawan1995
                      from Jhunjhunu, Rajasthan
                      Dec 21, 2021
                      Apr 30, 2026
                      This thread was updated on Apr 30, 2026
                      Resolved
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                      Resolved

                      ID Profile Verification is Pending

                      Sir my id verification is on pending.
                      waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
                      My ID- FE1613686...
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                      M
                      Mahesh Gaddam
                      from Gevrai, Maharashtra
                      Dec 21, 2021
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                      Address: Solapur, Maharashtra

                      My name is Mahesh. I have registered with Zomato delivery app. I have completed all their training by paying them Rs 1120. Now these people have suspended my ID because of BGV. Please help me and Quickly activate my ID.
                      Zomato customer support has been notified about the posted complaint.
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                        P
                        pradeeppandey030
                        from Faridabad, Haryana
                        Dec 20, 2021
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                        Website: zomato

                        My zomato account suspended due to bgv failed. My login I'd FE1600301 I just joined a week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check.

                        Please Check And Active My Account If Possible otherwise Refund My Ammount.
                        Zomato customer support has been notified about the posted complaint.
                        Sar ji meri ID suspend kar di 6 manth pahle Maine ID banai thi usmein police verification BvC fail dikha raha tha kuchh FIR meri TL se baat hui hamari Noida sector 50 Katihar to baat hui thi meri to bol lete police verification karva ke lao main Phone per khol Dunga khulva Dunga aapki ID nahin theek hai koi bhi ab koi reply bhi nahin de raha
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                          I
                          Imran nai
                          from Mumbai, Maharashtra
                          Dec 20, 2021
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                          Address: Mumbai
                          Website: Zomato care .com

                          They guys have been blocked my I'd why I have been told them PLZZ changed my I'd it's was my cycle I'd but they changed to eycle whyy . For what happened thay have done this since 3months my tl is offline where should I go reaaly shame on you if you really take care of your dilvery rider then you will help me and changed my I'd and my blocking
                          Zomato customer support has been notified about the posted complaint.
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                            S
                            Shambhvi Singh
                            Dec 20, 2021
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                            Zomato has cancelled my order twice without informing me and they have not even given refund for 1 order. Please look into it...It is really inconvenient.
                            Zomato customer support has been notified about the posted complaint.
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                              Y
                              yalakapati stewa
                              Dec 20, 2021
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                              Address: Guntur , lakhsmipuram
                              Website: Zomato

                              Dear sir,
                              Suspended due to BGV faild,
                              So activate my account
                              My I'd : FE1547534,
                              Number : [protected]
                              Zomato customer support has been notified about the posted complaint.
                              Dec 20, 2021
                              Updated by yalakapati stewa
                              Suspended due to BGV faild
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                                S
                                SASANK SEKHAR SETHI
                                Dec 20, 2021
                                Resolved
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                                Resolved

                                Address: Bhubaneswar

                                BGV failed quick reslove my problem sir
                                FE I'd -FE942829
                                so kindly reslove my problem sir
                                Dec 20, 2021
                                Complaint marked as Resolved 
                                My FE I'd -FE942829 so kindly quick reslove my probl
                                Zomato customer support has been notified about the posted complaint.
                                Dec 20, 2021
                                Updated by SASANK SEKHAR SETHI
                                my FE I'd -FE942829
                                so quickly reslove my problem & reactive my I'd
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                                  V
                                  Vishwajeet987
                                  from Ludhiana, Punjab
                                  Dec 20, 2021
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                                  Address: Bajra colony l,Kailash nagar road, Ludhiana 141007

                                  Sir my id verification is on pending.
                                  waiting time (2-3 hours) is already completed but still process is on pending.
                                  registered mobile no. - [protected]
                                  ID - FE1610803
                                  Zomato customer support has been notified about the posted complaint.
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                                    K
                                    KUNAL\'S GOOD LIFE
                                    Dec 20, 2021
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                                    HELLOW SIR
                                    It is just being 3 days of joining myself to zomato company and today in app i am not able to see my weekly earnings and daily payment and rate card and other services it is showing your id is terminated due to BGV failed I don't know how it's has been happen can you please check and update me on this issue MY ID FE1576288
                                    Zomato customer support has been notified about the posted complaint.
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                                      A
                                      ankit007007
                                      from Amritsar, Punjab
                                      Dec 19, 2021
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                                      Promo codes not applicable on any order
                                      Zomato customer support has been notified about the posted complaint.
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