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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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Zomato reviews & complaints page 148

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A
Aarthi Rander
Aug 8, 2021
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Address: Nanded

I have ordered choco almond milk shake and I received icecream instead of shake
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    Yadunath Kamble
    Aug 8, 2021
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    Payment issue .. payment not received in bank

    Address: Kondhwa

    My zomato payment from April to August is not received in my bank account please contact to me ..and please support give response
    Thank you.....
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    Prabh kaur saini
    Aug 7, 2021
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    Address: Chandigarh
    Website: Zomato

    I ordered food from the nandos on 7 august which have to be delivered to a friend. But the guy went there and stood under the office and went from there but the address clearly says first floor. When i ask him what about the food now he said me khajaunga .
    What behaviour is that !
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      S
      Shikha1415
      Aug 7, 2021
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      Website: Zomato

      I have ordered many times from the same restaurant and from zomato but today it says that my area is out of delivery area why this behaviour is not tolerable just because of some delivery boy who don’t know where he is he says my area out of delivery .please solve my problem asap

      My contact no [protected] the same is linked to my account
      Your positive action will be appreciated.
      Thanks
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        R
        RahulMaheshwari@27
        Aug 7, 2021
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        I ordered 2 mango shake at 10:15am but got delayed by delivery boy whose name is Anuraj. His behavior with me like dogs barking on me.He explained his inconvenience in delivery caused by me in very rude manner. He insulted me in front of my neighbors. I am feeling like someone robbed my reputation.
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          R
          Raman Sankaran
          Aug 7, 2021
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          Address: 205 Brindavan appartments 117 3 srinivasamuthy avu lb road adyar chennai 600020

          Payment made but to refit in ur account
          merchant no [protected]
          transaction no [protected]
          arrange for refund
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            N
            Nishu202
            Aug 6, 2021
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            I applied to zomato ipo by axis upi id.
            My PAN No is AQUPG8282E. MY ZOMATO application number is Zoma[protected]. I have already filled complaint to paytm money from which i applied for zomato ipo. But no action is taken place . It has been more then 10 working days from the allotment date of zomato ipo. But no body is responding. Please guide me to get back my money.
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              M
              Manu1994
              Aug 6, 2021
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              Address: 24/17 Main Libaspur Road Libaspur Samaypur, Hero workshop

              Maine aj spring roll order kiye uske andar vegetables kharab restaurant walo ne mujhe kal ke rakhe huye roll ko kaise aj serve kar diya ho . usme se kafi oil nikal raha oil ko roll ke andar se nikal hi nahi gaya . aur haar baar mere order mai zomato ki tapping lagkar aati thi aj mere order m koi bhi zomato tapping nhi thi mai kaise mann lu mera order misplace nahi huya . maine order kharab khane ke liye order nahi kiya tha jo mere ko aisa order diya gaya restaurant mai call kiya unka is baare mai koi response nahi hai
              Zomato customer support has been notified about the posted complaint.
              Isme koi bhi zomato ki packing nahi hai mai kaise manu mera order exchange nhi huya hai .. Restaurant bhi compaint nhi sunna chahata na apka zomato robot . bohot sari pic hai kaise upload karu..koi help mil sakti hai yah nahi yeh kharab oil se bhara huye spring roll ka kya karu ap bata sakte hai

              Unsatisfactory food . expire and stale item - Comment #3873265 - Image #0
              I have tried contacting zomato support robotic responses from the in-app...

              Unsatisfactory food . expire and stale item - Comment #3873266 - Image #0
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                K
                Karan ki vines
                from Mumbai, Maharashtra
                Aug 6, 2021
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                I have tried contacting zomato support via chat but all i get is robotic responses from the in-app chat. I aslso tried to place complaint via mailat [protected]@zomato.com. But again i got repeated replies that "feedback had been taken"
                I placed an order from mr. Pizza king.
                The pizza was-
                1)not of good quality
                2) only of 7 inches(instead of 10inches as mentioned in the zomato app menu)
                3) the pizza was not fresh and undercooked
                4) i asked zomato several times to contact the restaurant and confirm with them that the pizza was not of 10inches(as mentioned in the zomato menu)
                Also quality of food was really very poor

                It is not expected from such a reputed store like mr.pizza king. Standard of quality must be maintained during this covid times
                So I want a refund for the order
                I have attached screenshot of invoice below.
                The reference id i used to contact zomato is
                8796401
                +1 photos
                Zomato customer support has been notified about the posted complaint.
                Aug 06, 2021
                Updated by Karan ki vines
                I have attched photo of the pizza below

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                  H
                  Hoshiyar singh Bunkar
                  Aug 6, 2021
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                  Address: 604 Bhagirathpura indore
                  Website: Zomato

                  मेरी id FE1367581 हैं जो कि bgv issue के कारण सस्पेंड हो गई है
                  कृपया करके मेरी id जल्दी से जल्दी चालू करने की कृपया करे
                  Mobile no [protected]
                  धन्यवाद
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                    M
                    Mahesh Xrml
                    Aug 5, 2021
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                    Address: Zomato

                    2 week ka payout nahi aya mera aur ticket raise karne par har bar monday monday ka churana de rahe hai aap batao kya fayad jab aap din bhar kamm kar rahe ho aur paise bhi na mile me bhot jada dukhi ho chuka ho mehnat karo aur paise bhi na mila bhai zehar khane ke paise dala do emi wale to majbori thodi dekhe ge unhe to emi chahiye
                    Zomato customer support has been notified about the posted complaint.
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                    Pending 2week payout - Comment #3872834 - Image #0
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                      G
                      Gurprreet Kaur
                      Aug 5, 2021
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                      Website: Zomato

                      Our order was not delivered even after an hour of pickup. 1.5 hr ago we had ordered but still not delivered the order.
                      The delivery guy had picked the order earlier but delivered after 1 hr
                      Zomato customer support has been notified about the posted complaint.
                      Worst service or not reliable
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                        A
                        akshat0294
                        Aug 5, 2021
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                        Hey,
                        I have applied for zomato ipo on 15th july for 1950 shares @₹76 that makes total ₹148200 which is still on hold
                        My mandate date is over on 3/08/2021 and i have not received my money back and no shares are alloted to me.
                        Kindly please look into this problem because the amount is not less for a person like me
                        Please unblock my funds so i can use it for other purposes
                        Attaching the file of my mandate payment done thru google pay
                        Thank you
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                          gn1374
                          Aug 5, 2021
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                          Address: Najfgarh Delhi 110043

                          Sir meri id 1 sal se jyada ho gya terminated ho gai hai mujhe pata nahi kya galti se hui hai jo bhi gali Hui hai mujhe maf karna ji aage se galti nahi karunga mujhe 1 moka or de do ji Me dobara se feesh bhar dunga ji
                          Name Ganesh Yadav
                          ID FE861642
                          Mob [protected]
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                            S
                            Sanketsailor
                            Aug 4, 2021
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                            Website: Realise fund

                            Ipo of zomoto plzzz realise fund
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                              S
                              Sanketsailor
                              Aug 4, 2021
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                              Website: To reailse fund

                              Pllzz realise my fund of zomoto ipo
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                                A
                                Amudapriya1
                                Aug 4, 2021
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                                Hi, my name is amudapriya registered under the ph number [protected] on zomato. I had using zomato for past four years. Today (04.08.2021), I had ordered to my mom at Kumbakonam location in SATHARAS RESTAURANT. Zomato vallet named TNJANAKIRAM under the number [protected], who spoke to my mom very rudely and in a very harsh manner, and also he treated me in a very bad manner. I want to lodge a complaint against him on police station.
                                Zomato customer support has been notified about the posted complaint.
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                                  A
                                  Afridi Papa
                                  Aug 4, 2021
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                                  Address: Park Street

                                  Sir mera id terminated hogaya mera paas order tha bike ka chain rasta me toot gaya maine customer ko inform kiya mere bike me problem hogaya fir zomato se call aaya uske baad mera screen se order hatt gaya fir account terminated hogaya sir please help me mera ghar zomato se hi chalta hai sir FE 1249545 please help me sir
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                                    A
                                    AmanRRai
                                    Aug 4, 2021
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                                    Address: Near Yadav General Store, St. Xaviers Public School, Bhagat Chauraha, GKP

                                    I was so fed up of what just happened. I saw this guy tracing the wrong path through map so I called him and to correct him. But he replied in a very improper manner and said to come and receive order from there. He doesn't listen to me at all and at last I had to go there to receive my order.

                                    I know he is a poor guy but you know this kind of rude and improper behaviour is completely unacceptable to me. I will stop making orders through this app from now as the last order just ruined my eve.

                                    I am hoping for an immediate apology regarding this.

                                    Regards,
                                    Aman Rai
                                    https://www.zomato.com/aman2394
                                    Contact[protected]
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                                      S
                                      Sanjeet 2591
                                      Aug 4, 2021
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                                      Address: Paschim vihar

                                      Meri id m 4 order jb lekr m customer k pass pahucha to customer non responsive tha ...phle khud call kiya 4 baar or uske baad chat support n call kiya 3 baar or order cancel krdiya ...uske baad raat ko 9va order bja pitam Pura m taco bell ka mene accpet kiya or kuch minute m customer n order cancel krdiya or screen pr likha aaya ki .. it's does not effect your payout ...or I'd blocked ho gyi ...please sir Mera account reactive krdijiye ...team leader ka koi support nii hai location = paschim vihar, team leader name = sahil, , , , , , please sir mere kaam ka koi or zariya nhi h or m regular isi m kaam krrha tha ...ghar k khrche bdte ja rhe h m krje m dab rha hu...please help m ...meri id 294112 ... name sanjeet kumar
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