Claimed

Zomato Complaints & Reviews

1
Updated: Nov 13, 2025
Complaints 7872
Resolved
706
Unresolved
7166
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 152

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prinkss
Jul 16, 2021
Report
Copy

I order 1 X White Sauce Pasta
1 X Dahi puri
Dahi puri is melted nd there is no no taste only papdi and they tamatar on it and pasta pack in a Polly bag and its tasteless i dont get any masalaa extraa to eat that pasta . My money is totally wasted.
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    9
    9341676447
    Jul 16, 2021
    Report
    Copy

    Address: Manaitand chatt talab

    Beryani pura thanda tha...or pura packet se gira huwa tha
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gaurav Kachhawaha
      Jul 16, 2021
      Report
      Copy

      Address: Janta sweet home jodhpur

      Wish you you are wrong product it's not my order then why I received that refund my amount first
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        gautam_ch2
        Jul 14, 2021
        Report
        Copy

        Hi I Gautam Mandal given order iddli any pay through net banking. But your delivery boy not delivered my food nor cancel my my order. But showing delivered. Why you cheat with us I can't imagine. Please quaries against it. My phone numbe [protected].
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          akshay333222
          Jul 14, 2021
          Report
          Copy

          I have ordered vadapav from your app, the order number is [protected]. I have made complaint to your agent about vadapav without "vada", they have wasted my time, mentally harassed me and not provided full refund. By telling that only vada is missing!! who eats vadapav without "vada"??

          This is second time I have been cheated.

          I need 1000rs compensation for it.
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vamshi akula
            Jul 14, 2021
            Report
            Copy

            Address: Kukatpally

            My Zomato I'd FE1302900 please unblock my Zomato account
            +1 photos
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jaiguruji123
              Jul 13, 2021
              Report
              Copy

              Address: Zomato

              I m rider dwarka zone delhi of your company I m very less rating our TL so that TL is threat me & told me improve my rating otherwise your id is terminated or disabled permanently. TL is never visit in feild if they visit then totally drunk n demand any order by hook or crook.Some pet rider provide cancelled order & handover to TL. If they're not do this then rider id is permanently blocked or idel mode then can't receive any order. I m also complain to Zomato CEO mail id but can't take any action for TL.
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                DrVarsha Parihar Chib
                Jul 13, 2021
                Report
                Copy

                Address: Solan, himachal pradesh

                I ordered two veg maggies from my number. Order was placed from devbhoomu Green Valley aptt deonghat, solan, hp, from dr varsha parihar. The money got deducted but the order doesn't show up. Also I called the restaurant d cafe, , they said it's not been ordered. Kindly do the needful
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kitu madan
                  Jul 13, 2021
                  Report
                  Copy

                  I recieved wrong order twice. Day before tomorrow I ordered drum sticks but I got chicken lollipop. Today I ordered black frost cake but received red velvet cake.
                  +1 photos
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Trishnendu Ghosh
                    from Pune, Maharashtra
                    Jul 12, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 309, A-2B, Mahalaxmi Vihar Society, Vishrantwadi, Pune

                    Ordered two pizzas from Domino's via zomato on Saturday,[protected].
                    The pizzas were half baked, the toppings fell over everywhere inside the packaging.
                    Two days have passed, no resolution either from Zomato or Domino's pizza.
                    Attached pictures for the reference.
                    +2 photos
                    Jul 15, 2022
                    Complaint marked as Resolved 
                    They provided the replacement. A lot of delay took place but in the end it was done.
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Thisya Shashidhara 11A 44
                      Jul 11, 2021
                      Report
                      Copy

                      Address: mumbai

                      Order number- [protected]
                      used on zomato on 11th July, 2021, amount is debited from bank account but zomato site is showing payment incomplete. When will I receive the refund?
                      +1 photos
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Damini Choudhary12
                        Jul 11, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        I ordered from zomato and paid from my debit card and amount got deducted but shows in zomato that your payment could not be processed. Horrible.I want my amount back.w
                        +1 photos
                        Jul 11, 2021
                        Complaint marked as Resolved 
                        Not resolved. I dont know how they have marked it as resolved. I didnt even got a single call or communication from their end
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rushing Army YT
                          Jul 10, 2021
                          Report
                          Copy

                          I ordered chicken drumsticks full but they sent only 3 . Moreover no service n no instant resolution n refund my amount.
                          +1 photos
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sarthak Sawant
                            from Mumbai, Maharashtra
                            Jul 8, 2021
                            Report
                            Copy

                            Address: Mumbai

                            I was searching for my food (veg tikki cheese burger)which price was RS-60 and after adding to the bill the price change to RS-140. Shop is near by me 1-2 km aprox from my house instead of that they are costing me RS-40 as delivary charges and remaining as TAX. Such a cheap I am getting it's better to go and bring it from shop itself
                            +1 photos
                            Zomato customer support has been notified about the posted complaint.
                            Why there is different delivary charge from one same resturant when I am ordering food. Yes both of the food is different but why the delivary charge is varying in same resturant

                            Delivery charge - Comment #4042713 - Image #0
                            Delivery charge - Comment #4042713 - Image #1
                            Another one

                            Delivery charge - Comment #4042720 - Image #0
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sharmila Jalgaonkar
                              Jul 8, 2021
                              Report
                              Copy

                              Address: 11/303 Millenium Park. Hari om nagar, Mulund east.

                              We ordered 2 chicken burger combo, 1 fries cheesy and 1 chicken wrap. Payemet was done via paytm linked to zomato.However chicken wrap was missing. Hence when called to Valet Rupesh he replied that this is not his concern and they should call Burger King directly. We have lost money.
                              Apart from that trust on zomato is also lost.
                              If food is delievered then it is responsibility of valet to confirm that all items are delivered. If zomato is not taking responsibility then it is better taste we order directly from these food chains.
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pankaj78o
                                Jul 8, 2021
                                Report
                                Copy

                                Address: Vasant Kunj near Ryan international school

                                I'm a zomato rider and zomato has terminated my account due to order delay but that not my fault because if restaurants does not given food to me how can i delivery that restaurants not giving me my order that i have assigned to me i have no other job to do please so do activate my account I'm loans due i have to pay that I'm doing delivery on cycle how can i delivery that fast please sir activate my account
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nikhilabhima
                                  Jul 7, 2021
                                  Report
                                  Copy

                                  Address: Tirupathi

                                  I’m messed up with the aggressive behaviour of delivery boy. He is very rude and speaks foul language with costumer.i want u to take immediate action on him.I’ll provide the details .
                                  Name:M venkatesh
                                  Ph no: [protected]
                                  +1 photos
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ron Rohan
                                    Jul 7, 2021
                                    Report
                                    Copy

                                    Background verification

                                    Address: Karvenagar

                                    My zomato account suspended due to bgv failed. My login I'd FE1284666 I just joined a two days ago now they suspended my account. I don't know how to reactive my account....
                                    +1 photos
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy
                                    M
                                    mohit287
                                    Jul 7, 2021
                                    Report
                                    Copy

                                    Address: Nehru Colony

                                    Hi Team,

                                    I have a voucher worth of Rs.500 that i had applied on my order today.

                                    While doing payment the transaction get failed, so i have tried to change the payment mode but then it is not accepting my voucher code.

                                    Could you please look into it and revert my voucher.?

                                    Payment mode : Phonepe
                                    Outlet: Dominoz Pizza.
                                    Order amount : Rs.547(478+69)
                                    Payable amount : Rs.69

                                    Thanks,
                                    Mohitsingh Negi
                                    Zomato customer support has been notified about the posted complaint.
                                    I too faced a similar situation. Did you get any solution for this problem?
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anushka Rustogi
                                      Jul 7, 2021
                                      Report
                                      Copy

                                      Address: HOUSE NO 560 A OLD CHARI ROAD, Old Chari Road

                                      I am. Zomato rider... I have an issue regarding my salary.. Company send it to wrong one... By mistake but... Did nt resolve it... I am. Only earner in. My family and my whole. Week earning is at. Stake... My team leader is not. Serious about handling these issues... He is busy in his personal life... So please where should I go for help... This is my only hope
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit