Zomato Complaints & Reviews

I order 1 X White Sauce Pasta
1 X Dahi puri
Dahi puri is melted nd there is no no taste only papdi and they tamatar on it and pasta pack in a Polly bag and its tasteless i dont get any masalaa extraa to eat that pasta . My money is totally wasted.

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Address: Manaitand chatt talab

Beryani pura thanda tha...or pura packet se gira huwa tha

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Address: Janta sweet home jodhpur

Wish you you are wrong product it's not my order then why I received that refund my amount first

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Hi I Gautam Mandal given order iddli any pay through net banking. But your delivery boy not delivered my food nor cancel my my order. But showing delivered. Why you cheat with us I can't imagine. Please quaries against it. My phone numbe [protected].

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I have ordered vadapav from your app, the order number is [protected]. I have made complaint to your agent about vadapav without "vada", they have wasted my time, mentally harassed me and not provided full refund. By telling that only vada is missing!! who eats vadapav without "vada"??

This is second time I have been cheated.

I need 1000rs compensation for it.

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Address: Kukatpally

My Zomato I'd FE1302900 please unblock my Zomato account

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Address: Zomato

I m rider dwarka zone delhi of your company I m very less rating our TL so that TL is threat me & told me improve my rating otherwise your id is terminated or disabled permanently. TL is never visit in feild if they visit then totally drunk n demand any order by hook or crook.Some pet rider provide cancelled order & handover to TL. If they're not do this then rider id is permanently blocked or idel mode then can't receive any order. I m also complain to Zomato CEO mail id but can't take any action for TL.

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Address: Solan, himachal pradesh

I ordered two veg maggies from my number. Order was placed from devbhoomu Green Valley aptt deonghat, solan, hp, from dr varsha parihar. The money got deducted but the order doesn't show up. Also I called the restaurant d cafe, , they said it's not been ordered. Kindly do the needful

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I recieved wrong order twice. Day before tomorrow I ordered drum sticks but I got chicken lollipop. Today I ordered black frost cake but received red velvet cake.

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Address: 309, A-2B, Mahalaxmi Vihar Society, Vishrantwadi, Pune

Ordered two pizzas from Domino's via zomato on Saturday,[protected].
The pizzas were half baked, the toppings fell over everywhere inside the packaging.
Two days have passed, no resolution either from Zomato or Domino's pizza.
Attached pictures for the reference.

+2 photos

Jul 15, 2022

Complaint marked as Resolved

They provided the replacement. A lot of delay took place but in the end it was done.

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Address: mumbai

Order number- [protected]
used on zomato on 11th July, 2021, amount is debited from bank account but zomato site is showing payment incomplete. When will I receive the refund?

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I ordered from zomato and paid from my debit card and amount got deducted but shows in zomato that your payment could not be processed. Horrible.I want my amount back.w

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Jul 11, 2021

Complaint marked as Resolved

Not resolved. I dont know how they have marked it as resolved. I didnt even got a single call or communication from their end

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I ordered chicken drumsticks full but they sent only 3 . Moreover no service n no instant resolution n refund my amount.

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Address: Mumbai

I was searching for my food (veg tikki cheese burger)which price was RS-60 and after adding to the bill the price change to RS-140. Shop is near by me 1-2 km aprox from my house instead of that they are costing me RS-40 as delivary charges and remaining as TAX. Such a cheap I am getting it's better to go and bring it from shop itself

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N

Naruto Boruto

Aug 27, 2022

Why there is different delivary charge from one same resturant when I am ordering food. Yes both of the food is different but why the delivary charge is varying in same resturant

Delivery charge - Comment #4042713 - Image #0

Delivery charge - Comment #4042713 - Image #1

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N

Naruto Boruto

Aug 27, 2022

Another one

Delivery charge - Comment #4042720 - Image #0

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Address: 11/303 Millenium Park. Hari om nagar, Mulund east.

We ordered 2 chicken burger combo, 1 fries cheesy and 1 chicken wrap. Payemet was done via paytm linked to zomato.However chicken wrap was missing. Hence when called to Valet Rupesh he replied that this is not his concern and they should call Burger King directly. We have lost money.
Apart from that trust on zomato is also lost.
If food is delievered then it is responsibility of valet to confirm that all items are delivered. If zomato is not taking responsibility then it is better taste we order directly from these food chains.

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Address: Vasant Kunj near Ryan international school

I'm a zomato rider and zomato has terminated my account due to order delay but that not my fault because if restaurants does not given food to me how can i delivery that restaurants not giving me my order that i have assigned to me i have no other job to do please so do activate my account I'm loans due i have to pay that I'm doing delivery on cycle how can i delivery that fast please sir activate my account

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Address: Tirupathi

I’m messed up with the aggressive behaviour of delivery boy. He is very rude and speaks foul language with costumer.i want u to take immediate action on him.I’ll provide the details .
Name:M venkatesh
Ph no: [protected]

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Address: Karvenagar

My zomato account suspended due to bgv failed. My login I'd FE1284666 I just joined a two days ago now they suspended my account. I don't know how to reactive my account....

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Address: Nehru Colony

Hi Team,

I have a voucher worth of Rs.500 that i had applied on my order today.

While doing payment the transaction get failed, so i have tried to change the payment mode but then it is not accepting my voucher code.

Could you please look into it and revert my voucher.?

Payment mode : Phonepe
Outlet: Dominoz Pizza.
Order amount : Rs.547(478+69)
Payable amount : Rs.69

Thanks,
Mohitsingh Negi

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Gayathrivejay

Jul 13, 2021

I too faced a similar situation. Did you get any solution for this problem?

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Address: HOUSE NO 560 A OLD CHARI ROAD, Old Chari Road

I am. Zomato rider... I have an issue regarding my salary.. Company send it to wrong one... By mistake but... Did nt resolve it... I am. Only earner in. My family and my whole. Week earning is at. Stake... My team leader is not. Serious about handling these issues... He is busy in his personal life... So please where should I go for help... This is my only hope

Zomato Complaints & Reviews

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Zomato reviews & complaints page 152

The food I got is tasteless and its not looking good at all

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Chicken biryani

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Janta misthan

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Order not deliver nor refund my money

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Unethical behaviour by service

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Zomato bgv verify

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Regarding Team Leader Complaint

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I have placed an order a couple of mins back. Money deducted but order not placed

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I received wrong order twice

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Ordered food wasn't cooked properly, packed improperly and support isn't given then

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Amount debited but transaction failure

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Payment deducted from card but shows payment incomplete

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Worst service and want refund

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Delivery charge

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Zomato valet Rupesh Gorule.

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Zomato terminated my account I'm a rider

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Worst behaviour of delivery boy

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Background verification

Order get cancelled and voucher also cancelled

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Salary issue

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