Zomato Complaints & Reviews

I ordered food for my sister living in a different city. It was a online payment but food never got delivered as Zomato valet straight away denied his duty saying he can't go that far and cancelled and I got 0 refund.I am not surprised because this is how Zomato works. I am requesting everyone reading this please do not make online payment as your hard earned money can go on vain. Customer support is never available even if they are you won't get any help.

I bid for a zomato ipo on 15th july 2021. No share is been initiated in my acoount
No refund is returned till date

Name Satendra kumar verma
Fe ID fe387512
City lucknow
Dear sir
Order cancelled from my id by mistake so my id has been terminated since last 12 months sir please activate my id I am only earner in my family sir this mistake not been next time sir please activate my id

Hello
ID :- FE387512
Name satendra kumar verma

Zomato id terminated
ID blocked from 12 month

I have canceled orders because
The locality was so dark and local Boys made a order and do cancel they tell I have these if you want take or else lev
I apologize many times I am only earner in home I have to feed my family Zomato have
Please make ID back online next time it will not come any complaint from these side
City lucknow

I have ordered foo for KFC with 3 strip chiken, 2 burger and chiken wing. Horrible food came home,   burger and wings were still ok. But the chiken strip was horrible, after  receiving those food 5 times I called that store, text them with problem..  no answer. Noticed  that last time on july 23, I had same quality problem with this store, we called 7 times, text them to call us.. no one response.. typical a fraud people behave this way.
My daughter was very hungry, till 3 30pm she could not eat and I ordered food through your online and these bunch of fraid store you divert which is not correct,
This time also  I have been deceived with this store. Chiken strip made only with crupm, no chiken inside. Last time this store did the same. How possibly one can cheat CUSTOMERs just for little gain? But I paid full price for it.

Today, I  am not writing any reviews and wait for your reply. I want to get back 3 chicken strip money for today and on july 23, I ordered for pop corn chiken an d the things I have received, barely made of any chiken inside.

I wish them  ROT in a hell but this time zomato.. you better save your ###. I give only today's time. Tomorrow I  will be on my own  the review you have never received before.
My contact no.  [protected]

I have made a complain 1 hour before about the rubbish food, now I see zomato also steal customer money from Credit card. You have already took the money from my credit card and again you have charge by cash of$745 food that I ordered.
First I try with my credit card which says " transaction failed", I thought my credit card did not go through, my daughter wanted to order so.ething else but when it says transaction failed then I ordered...

I had ordered Kadai Mushroom but i received Kadai Paneer, please refund my amount.
My Order Number was - [protected]
Please do needful so that i can continue my order on zomato

We have a issue with order and we complaint about that just we received that order but they are not coordinating with us

I have applied for 2 lots of zomato ipo I have alloted 1 lot but till now I didn't received the refund for the 1 lot which I didn't got.. refund initiation date was 22 July but its more than week from that date but no refund is received

Some of amount 252 ₹ deduct from my paytm in the name of zomato automatically from my account. This transaction is not done by me.. Please help

I am Jiban Jyoti Sahoo a zomato delivery rider, my id is FE418702, MOB :[protected], address Odisha, Bhubaneswar, Nayapalli.
On 13th july 2021 a sum of Rs 500/- i had paid for rain coat through the link provided by zomato application, then a few moments later same amount again deducted from my payout. Now i did not get my rain coat. So contacted to Tl also raised a ticket but i did not get any solution. My request is kindly do the...

I had ordered veg handi and kadhai paneer. I've found a plastic piece in kadhai paneer and both the dishes were extremely spicy.. Plus when I wanted to talk to your support team there was nobody attending me why so? Nobody had eaten food in my house including my mother who had kept fast day before yesterday... I'm extremely disappointed with the service.. till now I've not got any call nor any reply to my e-mails... I'm going to put a big review using multiple accounts on Google your customers should know how you'll treat your Zomato pro customers!!!

Hello,
I am shail Patel here, I ordered one panjabi thali from crave eatable in bhavnagar, Gujarat.
I was waiting for him and suddenly he calls me that "your location is not proper so plz lem me know where is your location we should have to deliver at local where we should have to see in our mobile app."
Then I said "dear my location is perfect in my mobile but to I can guide to reach here"
Then he said " it's ok give some extra money for my time and petrol expense"

Is that right way to talk and he is just far where I can see and him . And I have call recording again him and his name was "S A M I R " and his mobile no. Which shows in my Zomato app is [protected] .

I want strictly action against hime and keen inform me about my problem and here he demond for extra mone and I have to shamed among all my neighbour I was my delivery charge back and strictly action against "Mr. S A M I R having mobile number[protected]"

And I have record audio call which he call me from [protected] and demand me to give extra money to come to my location although I have not wrong location ... And just 2 min ago I ordered same thali from same restorant from my father's mobile and whith same location he comes to me in time with right location ... So I want my money back and and give lesson to Mr S A M I R.

Thank you
Hope you will respond me soon.

Dear Sir/Madam
I joined Zomato last week as a zomato delivery partner and my my ID is terminated.
I apologize for the incident happened on 26 July 2021.I was wearing mask whole day but zomato terminated my account .Plz reactivate my account.My livelihood is dependent on zomato. I'm taking care of my and customer safety. I'm taking all COVID-19 precautions given by zomato. Plz reactivate my ID sir 🙏

Zomato ID-FE1300834
Email- [protected]@gmail.com

Zamato pr food order kiya h.. daal shahi panir roti.. or aaya only shahi panir.. or roti bhi nhi aayi.. customer care wale koi help nhi kr rhe h.. please help..

I had link with Zomato before 1 month.their manager said all order payment clear in next 7 days on Thursday
But today 1 month is over no payment was given by Zomato.abd theirs application and managers did not respond me.. please help
Or initiate my all payments

Hello Sir/Mam
Aman
Zomato I'd - FE811754
my Id is terminated
Pls changed enabled

Kind Regards
Aman Kumar
Phone - [protected]
Email - [protected]@gmail.com

Hello zomato poor service i will share on all social media the amount was taken online but the food was not delivered there is any contact number one could contact regarding the problem in order kindly contact me or give your contact number otherwise i will go to the court of law to register the case
Nazir ali [protected]

I am A zomato Delivery Partner & work Hard.
As A System Fault A Customers Address Was Showing Wrong In The Zomato App( Not My Fault)...
I Reached The Location Then Called The Customer. Then I Got To Know That The Customer Was More 9 Km Away From Me, ,

I Had A Call With Support And They Told Me Please Deliver It To Customer Location, You Will Get Extra Payout For The Extra Distance Travelled. & So For This The Order Did Get Delayed (Not My Fault)

But I Didn't Received The Extra Amount Ever, , , &
Even I Got A 267 Rupees Deduction From The Days Payout, , , Cause The Order Got Delayed, , , ,

I Travelled Totat 21 Km To Reach Customer Location But Zomatos Map Location Was 9 Km Away, , , No Where My Fault, , , I Delivered It Within High traffic conditions...But Still I Got The Penalty... Customer Support Is Worst.

Zomato is There For Only Sucking Delivery Partners Blood.

I work in zomato company and zomato company deducted my ₹899 and told me
and my zomato I'd - FE811754 is this & my registered number with zomato - [protected]
fraud. Please do a case against Zomato company.

Kind Regards
Aman Kumar

Date - 28 July, 2021
Phone No. [protected]