Claimed

Zomato Complaints & Reviews

1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
Unresolved
7225
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 32

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
2
257
from Chennai, Tamil Nadu
Mar 24, 2023
Report
Copy

Address: Madambakkam

Id terminated due to frequent cancelations..because of my mobile fell down during delivering order so that i canceled the orders..respested sir ples activate my id..ples help me.FE2073348
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    2
    257
    from Chennai, Tamil Nadu
    Mar 24, 2023
    Report
    Copy

    Address: Madambakam
    Website: Consumer complaints

    Id terminated due to frequent cancelations..because of my mobile fell down during delivering order so that i canceled the orders..respested sir ples activate my id..ples help me
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      2
      257
      from Chennai, Tamil Nadu
      Mar 24, 2023
      Report
      Copy

      Address: Madambakam
      Website: Customer complaints

      Id terminated
      Zomato customer support has been notified about the posted complaint.
      Ples activate mu id
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prateek Chaudhari
        Mar 23, 2023
        Report
        Copy

        Address: New Delhi

        Zomato siad My id terminated due to identity fraud but my phone camera is damage because of this My photo comes clearly

        Name Kamlesh Kumar Ojha
        Fe I'd 1876154
        Location Delhi
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vikas ag
          Mar 22, 2023
          Resolved
          Report
          Copy
          Resolved

          Address: Gola gokaran nath

          Dear sir Zomato ne meri id Bina kisi resion ke terminate kar di hai please meri id unblock kare meri id FE 1715000 hai please ise unblock kare
          Mar 22, 2023
          Complaint marked as Resolved 
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vikas ag
            Mar 22, 2023
            Report
            Copy

            Address: Gola gokaran nath

            Dear sir Zomato ne meri id Bina kisi resion ke terminate kar di hai please meri id unblock kare
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Suraj Pardeshi
              Mar 20, 2023
              Report
              Copy

              Me Suraj Pardeshi mera ID number FE2352502 . meri ID terminated ho gai hai please use fir se activate karne me meri help kare...me 1 week se kam nahi kar pa raha hu...me financial bahut pareshan hu . galti ke liye mafi chahta hu.. please help me 🙏
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                BHUKYA NARESH
                Mar 20, 2023
                Report
                Copy

                Address: Peerzadi guda
                Website: Not received any kind of information

                Sir my I'd is terminated to show on screen please activate my I'd and i will do better performance by today onwards...and iam also best performance for this privious month once we have check and activate my account
                Zomato customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Mar 19, 2023
                  Report
                  Copy

                  Website: consumer complaint.in

                  Sir, plz re open my account.sir i appologise to all zomato team.plz active my account.i promised i will good working zomato.my id FE2137460login no [protected].plz
                  name. Ashraf khan
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Mar 19, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi team,
                    This is Ashraf Khan. I am working with your Company last 6 months. But last 2 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                    Name: ASHRAF KHAN
                    ID: FE2137460
                    LOCATION: MG ROAD
                    City: BANGALORE
                    Mar 19, 2023
                    Complaint marked as Resolved 
                    Please sir activate my account
                    Zomato customer support has been notified about the posted complaint.
                    Bhai I'd hi Gaye kya chalu
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Dear Zomato,

                      i have placed an order with you on March 18 th, 2.02 pm, order id -[protected] from the shop Ceylon parota, the expected order time was 30 mins, but the delivery partner delivered it with thin that, but i have never received the order untill now,
                      i tried CONTACTing the CUSTOMER service at 3:30 after 1:30 hrs, they said your order will be delivered in 15 mins, i asked them then why have they closed the delivery,...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      A
                      Avinash Salim
                      from Trivandrum, Kerala
                      Mar 19, 2023
                      Jul 6, 2023
                      This thread was updated on Jul 6, 2023
                      Report
                      Copy

                      Address: Trivandrum Kerala

                      Hai my name is Avinash Salim. I'd number FE608328
                      I am working Zomato delivery partner.
                      My I'd Disable for behaviour issue.
                      My family running only Zomato incomes.
                      Team leader pranav he didn't response call or chat.
                      I am angry with team leader.
                      But team leader pranav didn't send a warning msg or call and he send a mail to Central team and blocked my I'd.
                      Didn't get any proper explanation .
                      So many times call team leaders but he block my number also.

                      I need help
                      Zomato customer support has been notified about the posted complaint.
                      No response 108 days over
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        AsifKhan7007988030
                        from Kanpur, Uttar Pradesh
                        Mar 18, 2023
                        Report
                        Copy

                        Dear Team Zomato,

                        I am writing to you today with a heavy heart to express my concern regarding the termination of my Zomato account. After delivering my last order today, I received the unfortunate news that my account had been terminated. What has caused me the most distress is the fact that I was not given any prior information or warning about this decision. I have been working with Zomato for over three years now and have always given my best to the company. However, it seems that my dedication and loyalty have not been enough to save my account.

                        As a Diamond Partner with Zomato, I have always upheld the company's values and standards. I have never been involved in any fraudulent activities or cancellations. In fact, I take pride in delivering orders with utmost care and accuracy. Zomato is not just a means of income for me but also a platform I have used to support my family. I am the sole breadwinner in my family and have been able to support them through the earnings that I have made with Zomato.

                        Being terminated from Zomato has put me in a very difficult position. I have no other source of income, and my family's financial situation is now in jeopardy. I understand that Zomato has policies in place that need to be followed, but I am unaware of what led to the termination of my account. I have not received any communication from the company, which has left me confused and helpless.

                        I have always considered myself to be an integral part of the Zomato team, and I have always been proud of my association with the company. I hope my account can be reactivated soon, and that I can continue working with Zomato. I assure you that I will continue to uphold the company's values and work diligently towards delivering orders to the best of my abilities.

                        In conclusion, I request you to kindly look into this matter and reactivate my account as soon as possible. I am hopeful that my loyalty and dedication to Zomato will not go unnoticed, and that I will be able to continue supporting my family through this platform.

                        Thank you for taking the time to read my email.

                        Sincerely,
                        Asif Khan
                        Zomato I'd - FE224014
                        Mob No. - [protected]
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AsifKhan7007988030
                          from Kanpur, Uttar Pradesh
                          Mar 18, 2023
                          Report
                          Copy

                          Dear Sir,

                          I am writing to you with deep concern and frustration regarding the termination of my Zomato account. I recently received the news after delivering my last order that my account had been terminated without any prior information or warning. I have been working with Zomato for over three years now and have always given my best to the company. However, I am deeply disappointed that my dedication and loyalty to the company has not been enough to save my account.

                          As a Diamond Partner with Zomato, I have always maintained the company's values and standards. I have never been involved in any fraudulent activities or cancellations. In fact, I take pride in delivering orders with utmost care and accuracy. Zomato is not just a means of income for me, but it is also a platform that I have used to support my family. I am the sole breadwinner in my family and have been able to support them through the earnings that I have made with Zomato.

                          The termination of my Zomato account has put me in a very difficult position. I have no other source of income, and my family's financial situation is now in jeopardy. While I understand that Zomato has policies in place that need to be followed, I am unaware of what led to the termination of my account. I have not received any communication from the company, which has left me feeling confused and helpless.

                          I am writing to you today to seek your urgent intervention in this matter. I strongly feel that my account has been unfairly terminated, and I request that you investigate the matter thoroughly. It is essential that I receive clarification on why my account was terminated so that I can take appropriate steps to rectify the situation.

                          I urge you to consider my request to reactivate my account as soon as possible, as it is essential for me to continue earning for my family's well-being. I have always considered myself to be an integral part of the Zomato team, and I am confident that with your help, I can continue to work with the company while upholding its values and standards.

                          Thank you for your time and attention to this matter. I look forward to hearing back from you soon.

                          Sincerely,
                          Asif Khan
                          Zomato I'd - FE224014
                          Mob No. - [protected]
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kaiv
                            from Bengaluru, Karnataka
                            Mar 18, 2023
                            Report
                            Copy

                            On Mar 17th I had placed an order ([protected]) from Zo auto food delivery app to Burger King.
                            The food was delivered on time, but the food pack was completely soaked. Initially I thought might be water but when we opened it we realised that it was the Pepsi drink within which had spilled and soaked the entire food. On top of it, one of the time was missing.
                            When checked with the delivery boy he mentioned that it’s not his fault and it’s the burger kings fault.
                            When I raised this with zomato… they refunded 299 and dint give me any option to talk further
                            The entire order was for ₹800+ and I have no clue what that 299 was refunded for
                            Neither was the food in a form to be consumed and one item is also missing.

                            I requested for an entire refund and they emailed me back saying only this much is possible and to dither help them by giving low rating to Burger King.

                            This doesn’t solve my problem. For me it was an entire waste of money.
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rupeshmehta
                              Mar 18, 2023
                              Report
                              Copy

                              Address: GROUND FLOOR 12A, 94 MEGHDOOT NEHRU PLACE NEW DELHI South Delhi DL 110019 IN
                              Website: www.zomato.com

                              I had an annual Zomato Pro Membership.
                              I saw an offer, and clicked on it, and Zomato charged my credit card and increased my membership for another year. Since I didnt intend to buy that membership, I requested for a refund, which they processed. However, they have cancelled my complete membership, including my old membership. They are now not reinstating my initial membership, and are not responding to any emails or tweets. It is getting increasingly difficult to get intouch with them for a resolution.
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                gopal kharya
                                from Chandigarh, Chandigarh
                                Mar 17, 2023
                                Report
                                Copy

                                FE2546827
                                my self ashish kumar
                                i humbly requesting sir to varify my id. As per your claim
                                of 3-6 hour.
                                I am eagerly wating to work with zomato
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chaitanya Gaikwad
                                  Mar 17, 2023
                                  Report
                                  Copy

                                  Address: OLD COTTON MARKET ROAD, KHJATRI COMPLEX, BOMBAY FAIL, AMRAVATI
                                  Website: ZOMATO.COM

                                  On march 12, 2023 at 09:14 pm i odered some stuff on zomato priced rupees 363.90 by card . I had given them all the information of my card and do the payment then my payment was failed and the money was credited from my account and since 4 days have passed i didnr get the refund of it.
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Suraj Pardeshi
                                    Mar 17, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Gurgaon Haryana

                                    Dear sir
                                    Me Suraj Pardeshi mera ID number FE2352502 he jo terminated ho gaya hai please sir meri ID open kar dijiye... please help me sir 🙏
                                    Mar 20, 2023
                                    Complaint marked as Resolved 
                                    Abhi tak Zomato se kuch bhi response nahi mila he... Please meri request he ki mera account jald se jald active kare ...🙏
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      priyankkhanna1
                                      Mar 16, 2023
                                      Report
                                      Copy

                                      Please Activate MY ID
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit