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Zomato Complaints & Reviews

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Last updated Apr 29, 2024
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Zomato reviews & complaints page 61

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S
SriRam Lakshmanan
Jun 18, 2022
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Packing and spillage issue(ORDER ID: 4130065111)

Hi,

I have packing and spillage issue in my order. ORDER ID: [protected].

The whole pepsi medium pack gone empty and spilled over the burger packages.

I have sent a mail to zomato support but no response even after 24hrs.

Kindly refund my order....
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R
Rubal0701
from Dharmsala, Himachal Pradesh
Jun 18, 2022
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Order canceled by zomato and no refund given (order no 4126962671)

I have placed order from zomato (order no [protected]
)on 17.06.2022 for which amount Rs 587.90 was paid online.
My delivery address was mentioned correctly in the order.
I received a call from delivery boy who clearly refused to deliver my order citing wrong address.
When I requested him to check that My delivery address is mentioned correctly, he again refused and told that he will talk to company.
After...
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S
Sahebrkb
from Kolkata, West Bengal
Jun 17, 2022
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Quality of Food and not delivered on given time

On 16June, 2022 I order Biriyani from Arsenal Biriyani...My Order I'd - [protected]..

When I order the food your app show me 32 min delivery...but actually take 41min ( order at 11.28 am and delivered my food at 12.09 pm)(attached all proofs)

Secondly chicken biryani chicken and alu not cooked well because both are raw inside and smells are not good ...

So that i couldn't eat chicken and alu because...
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On 15 th june money rs:202.33 was deducted from my paytm wallet at 2.19 am order id:ztd-22e1b19b146eae3, ref n:[protected]
and on the same day at 12.42 pm again from my paytm wallet rs:343.25
order id: ztd-226b84ffd329584
wallet ref no: [protected]...
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My FE ID:- FE1351943...
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࿐ཽ༵༆༒Ṩђสsђสnᴋ᭄ʏᴛ༒༆࿐ཽ༵
Jun 17, 2022
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Refund of my money as food not delivered

On 10th June I had ordered Rs 444 product to Dhanbad.The delivery partner contact me once without reaching location.I request him to reach location and send my relative to the spot. Unfortunately due to failure of BSNL network I couldn't contact further.My relative waited for about one hour on the location but no one reach there for delivery. Afterwards I received massage for cancellation.The main matter is my money has not been refunded...
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R
Rounak Ahuja
from Faridabad, Haryana
Jun 16, 2022
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My Zomato I'd is disable

Address:Faridabad

My I'd FE79207 Is Disable to document qc failed please sir open my account...
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S
Surea007
from Chennai, Tamil Nadu
Jun 16, 2022
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I'd was disabled

Address:Near kasbhag road, k G govindupura, Kasbhag, K.G Govindapura, Karnataka 561203, Doddaballapura railway station

Hai sir,
Am joined in Zomato in tamilnadu i have been working so for like dec due to corona reason I can't able to work my I'd as been disabled like it showing documents qc failed
Please enable my I'd also am moved tamilnadu to banglore due to work reason my routine expenses it's only from my part-time work Zomato is only my routine and daily basis wages to run, but that is no there means how it's justices

My...
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A
Agradip Das
Jun 16, 2022
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Not got my money back from the delivery girl.

Address:Bardowali, Milan Sangha, Agartala, West Tripura

My Name is Agradip Das. I am from Agartala, Tripura. On 5th june I have ordered from Zomato. The delivery girl name was Arpita. My total bill was Rs 269. I had given her Rs 300. She told she had no change. So, she told me you can trust me I will pay Rs 30 later. Today is 16th of june but still she had not came to give my money. This is not expected Zomato. I am a regular customer but this happened for first time. I want my money back as soon...
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D
Dhananjay Meel
Jun 16, 2022
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Stale pizza and no refund by zomato

I ordered 'veggie pizza' from curdo minos in Jaipur. The food offered wa stale and we could not chew one bit. I've paid approximately 400 rs for inedible food and I would like to claim refund. I've kept the pizza in freezer incase someone wants to inspect it because this is a serious issue. Zomato and restaurant can get me food poisoning....
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B
bala Sanju
Jun 15, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Profile verification failed please activate my ID

Profile verification failed.. please respond to this sir or madam...
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A
Akash4499
from Kolkata, West Bengal
Jun 15, 2022
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Food Spilled no refund provided

Today I ordered from arsalan order id [protected]. The food was spilled completely. I have sent photos when I emailed zomato hoever no refund was provided....
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S
Sonuchauhan11
from Kalyan, Maharashtra
Jun 15, 2022
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BGV block bata raha hai & process me hai

Address:Shahad fatak v.p nike road near yadav flower mil Ulhasnagar 1

Sir I am Sonu R . chauhan Zomato aap 4 June ko onboarding Kiya thaa jo abhi tak process me hai I'd number FE1941209 hai fish pay kar diya hu 1280 aaj 12 din ho gaya hai fir bhi koi call nahi aaya hai...
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V
vk2977
Jun 15, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Hello Sir/mam please activate my id FE1704045

Sir/mam
My id FE1704045
PLEASE ACTIVATE MY ACCOUNT
maine bahut dino se log in nahi kiya tha kuch family problems thi but ab mai kaam Krna chahta hu isliye please activate my account
Thankyou...
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X
Xyz1000
from Delhi, Delhi
Jun 14, 2022
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Bgv deactivate

Zomato solve my problems My id deactivate without any reason...
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S
Sonuchauhan11
from Kalyan, Maharashtra
Jun 14, 2022
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BGV block btaa raha hai

Address:Sunita light house Near EMT company shahad fathak ULHASNAGAR 1

Pls refund my amount 1280...
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A
Abhi nonu
from Khurja, Uttar Pradesh
Jun 14, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Like garbage food item

Address:Khurja

I ordered 10 samosas on 14 June 2022 at 9:45 from khurjawasi hotel by Zomato . Delevery reached at time but when I opened the pack it smells very bad and when I checked the item
The stuffing of samosas are spoiled potatoes and it seems like stuffing was made 2 weak ago.
And I just throw them in garbage ....
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Z
Zomato rider
from Delhi, Delhi
Jun 14, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Deactivate my id

Hlo sir i am working in indias biggest food delivery company as delivery boy my id deactivated please help in again activate my id...
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A
Abdul Wahab R
from Hyderabad, Telangana
Jun 14, 2022
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Please refund my amount as soon as possible

Address:Zomato
Website:Zomato

Hi Zomato
I, Mohammed Abdul Wahab has canceled my Zomato order on 6th June 2022 and I have not received my refund yet. My order number is [protected] and my Refund Reference number is[protected]. Please refund the amount as soon as possible.
Thank you
Mohammed Abdul Wahab....
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C
Cnsmer2345
from Kolkata, West Bengal
Jun 14, 2022
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Promo Code not given as promised

I was promised a promo code worth Rs 50 would be given because my order kept getting delayed. I have attached the screenshot below. However, I still haven't received the promo code and when I reached out to customer care again, they said they cannot give out the promo code. Despite the fact that I showed them the screenshot as proof, they didn't solve this issue.

ORDER ID: [protected]...
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