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www.zomato.com/india
1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
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7225
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 67

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D
Dasari Madhu
Jun 25, 2022
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Address: Wadarpada Hanuman nagar near Dutt mandir

TL also re submitt BGV information regarding with proper crentials but no charge
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    C
    Cnsmer2345
    from Kolkata, West Bengal
    Jun 25, 2022
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    I ordered from Taco bell on June 15, 2022, and received an unsealed package. When I notice the tampered seals, I immediately took photos of the packaging and contacted Zomato's customer care. TWICE. And both times, they told me that they would not be able to help me.

    We are in a PANDEMIC still and still, companies such as either Zomato or Taco Bell are totally okay with a customer receiving food items with tampered seals.

    I even contacted Taco Bell in hopes that they would help me but nope, I am still waiting, and Rs ₹372.45 down the drain in the meanwhile.
    Zomato customer support has been notified about the posted complaint.
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      A
      Anand Sandikar
      Jun 24, 2022
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      Address: wakad, Pune

      Hi
      I have ordered biryani from Zomato. They cancelled order without informing me and they also charged me for it.
      order number - [protected]
      date - 24 June
      Zomato customer support has been notified about the posted complaint.
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        K
        Kaavi anshu
        from Meerut, Uttar Pradesh
        Jun 24, 2022
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        Address: Meerut

        Meri ID-FE1076717 Jo ek 1 mahine se disabled chl rhi h hua ye tha bhot customers aise hote jo pehle hi phn kr ke kahi or bula lete h jiska nuksaan hame uthana padta h mere upar due to distance fraud ke karan id hold pr rakh di hbm kaam nhi kr pa raha hu team leader koi help ni krta h muj par penalty bhi lagi fr id disabled kr di gyi plz open my account immediately
        Zomato customer support has been notified about the posted complaint.
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        Problem solve ???
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          A
          aniket virkar
          Jun 24, 2022
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          Address: Shop 3, 4, A Wing, Dwarkesh Building, L T Road, Opposite Om Jewellers, Borivali West, Mumbai.

          I ordered food from the restaurant named Veg Treat Legacy which is located at Shop 3, 4, A Wing, Dwarkesh Building, L T Road, Opposite Om Jewellers, Borivali West, Mumbai.
          The food was ordered on 21st June 2022 around 9:30 PM
          We made a payment of Rs. 410/- and ordered the food through zomato app,
          but never received the food delivery. When we contacted the restaurant, the restaurant people said that the food has been delivered and then we made them realize about the incident and they said that the delivery person must have ate the food. I request you to process a full refund for an amount of Rs. 410/- at the earliest.
          The order number for your reference is as follows : [protected]
          Zomato customer support has been notified about the posted complaint.
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            P
            putta saiteja
            Jun 23, 2022
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            Address: 12-2, Gandhi nagar, Abubakar masjid

            When I order food it is showing offers are not applicable for this order!
            Can u resolve the issue!
            Zomato customer support has been notified about the posted complaint.
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              K
              Krystal2022
              from Gurugram, Haryana
              Jun 23, 2022
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              My 203 rs. Was deducted from paytm wallet from zomato media private limited. I neither ordered anything nor i had any pending transaction. Proof is attached.
              Zomato customer support has been notified about the posted complaint.
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                C
                chandrakanthpasham
                Jun 23, 2022
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                Address: Peerzadiguda

                Hi,

                My Self Chandramouli, I have ordered food on 20 jun 2022 at 7:00 PM from zomato from my place (peerzadiguda)
                The food i ordered is
                1) Drumsticks
                2 Veg Fried Rice
                3)Chicken Fried Rice

                Total Amount is 777

                the Order Id is [protected]

                I have not recieved the order but you people is saying its delivered

                You Can Track Delivery boy location and do the needful

                Regarding this i have chatted several time but nothing is happened
                Zomato customer support has been notified about the posted complaint.
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                  S
                  Srushti Khedekar
                  Jun 23, 2022
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                  Address: ALL OVER INDIA

                  My I'd -Fe1935172 Mob no is [protected] Hello please resolve my login issue I fed up with your service..I have already paid the money for the t shirt and bag... But some stupidity just I m getting wrongly updated gender wrong. That's why my login issue not resolve till. From 5th of Jun 2022 I m fed up to contact all persons and team leader to solve my issue but no one resolve my issue. If my login not resolve then give my money back.. either I am complaining you consumer court
                  Zomato customer support has been notified about the posted complaint.
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                    R
                    robin richard
                    Jun 23, 2022
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                    Gud morning sir /madam I have ordered food yesterday night food is not delivered it has been more than 3hours I have paid the amount too I contacted customer representative but they are giving fake answers yash, preethi, priya, zar are irresponsible fellow they didn't respond properly they have cancelled my order on 12.00clock and they told to reorder can't they have any common sense I told not to cancel my order how dare u appoint this type of people's my child is crying for food and so many aged person are there .the time is already 12.00 clock where I can search for the food I have went to the restaurant at 12.00 clock and asked them the food they told that delivery executive took the food 2 hours back itself and he is drunken I got all footage of the person how u recruit this type of people in this field I will surely lodge a complaint on zomato . I will make this issue on social media too
                    Zomato customer support has been notified about the posted complaint.
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                      N
                      Nagesh14321
                      Jun 23, 2022
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                      Delivery partner app issue

                      Sir iam Zomato delivery partner. If some personal reasons I can't login my Zomato delivery partner app few months.now iam studying so I want some side income it will helps me.so pls activate my Zomato delivery partner acount.sir pls I, ts will help, s me.my FE id is FE263051...
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                      P
                      Parmar Hitesh arvindbhai
                      from Ahmedabad, Gujarat
                      Jun 22, 2022
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                      Address: Maninagar

                      My account has been suspended due to bgv failed plss solve my problem. .
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Saptaparna Nandy
                        Jun 22, 2022
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                        On 18th may 2022, I have an order worth 114.12 which is deducted from my bank account, as my order details is Missing from history I can't provide the id, but I can provide of my bank transaction hystory which says I paid that amount to zomato, and it was cancelled right then so I was expecting a refund, but there is no details even like no order placed on that day, what is this problem!, Please co-operate with this and solve the problem.
                        Zomato customer support has been notified about the posted complaint.
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                          I
                          Indian Rider
                          Jun 22, 2022
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                          Hi iam shahsi my fe I'd is fe1881291 my number is [protected] on 24may my is has been showing terminated due to frequent Denial on 24may my scooty was panched they's why i denied i was new that time i didn't know how to get Help my payout didn't receive so far
                          In My account please activate my account as soon as possible please i request you
                          Zomato customer support has been notified about the posted complaint.
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                            P
                            Pihu pal
                            Jun 21, 2022
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                            I ordered chilly potato for rs 106
                            Money deducted from account but order doesn't place, how can I get my refund please solve this issue.
                            Zomato customer support has been notified about the posted complaint.
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                              P
                              Paritosh Hatuya
                              Jun 21, 2022
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                              Address: Gurgaon

                              Very good evening zomoto team
                              I am paritosh hatuya I'am new joiny as a Zomato delivery partner
                              My I'd has been disabled by management due to BGV failed I
                              Would request zomoto concern team to
                              Please solve my query
                              My Zomato ID number :_FE1965106
                              Your sincere Zomato delivery executive.
                              i don't have id
                              First day gone, id blocked after 6 orders died zomoto sir i don't know why my id got blocked
                              Sir please unblock my id
                              Please. 😭😭🙏🙏🙏🙏🙏😭
                              Zomato customer support has been notified about the posted complaint.
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                                V
                                vijay lokchandani
                                from Ahmedabad, Gujarat
                                Jun 20, 2022
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                                My mony was deducted rs.308.95 on paytm wallet without inform me...
                                Zomato customer support has been notified about the posted complaint.
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                                  A
                                  [email protected]
                                  Jun 20, 2022
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                                  Address: Goragawn
                                  Website: Zomato media private limited

                                  My Zomato I'd is Disabled form 12 may 2022. I was Raised many more tickets in Zomato Delivery patner App but My I'd is not Activeted. In 38 days I was talk with our TL Rakesh Pathak for this Issue & he says I send a mail to Zomato Team for this Issue when mail is approved your I'd is Active. Here I Request to Zomato Team Please check this issue and Active my Zomato account immediately.
                                  Zomato customer support has been notified about the posted complaint.
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                                    S
                                    Sibgath Rahman Ck
                                    Jun 20, 2022
                                    Resolved
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                                    Resolved

                                    Hello Sir/Mam
                                    Sibgath Rahman Ck
                                    Zomato id FE937498
                                    my Id is disabled
                                    Pls changed enabled
                                    I want work to zomato
                                    Jun 30, 2022
                                    Complaint marked as Resolved 
                                    Problem not solved
                                    Zomato customer support has been notified about the posted complaint.
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                                      S
                                      Sibgath Rahman Ck
                                      Jun 20, 2022
                                      Resolved
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                                      Resolved

                                      Hello Sir/Mam
                                      Dharmarajan
                                      Zomato id FE937498
                                      my Id is disabled
                                      Pls changed enabled
                                      I want work to zomato
                                      Jun 20, 2022
                                      Complaint marked as Resolved 
                                      Zomato customer support has been notified about the posted complaint.
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                                      Dear Zomato team, My Zomato id is inactive. Please active my zomato id. I want to do work as a zomato delivary partner

                                      My Id FE632338
                                      Reply
                                      Dear Zomato team, My Zomato Id is inactive. please active my Zomato id. I want to work as a Zomato delivery partner. My Zomato I'd FE1399633
                                      Reply
                                      Sibgath Rahman Ck's [Complaint's author] reply, Jun 25, 2022
                                      Reasons
                                      Hello sir/mam mere I'd activate kar do
                                      Kal se mere I'd chalo nahi hoye
                                      Reply
                                      Hello sir mam mere I'd jaldi chalo kar do pls
                                      Reply
                                      Hello and good morning zomato team. Zomato id:-FE1909981
                                      My name is Charanjeet Singh. I have opened my id in the month of may but its june end now and my id is still under verification .It says BGV Failed. And ever since i tried to raise ticket but i have not received a single help.Though i have received a call telling there is a problem in my pancard and i have corrected it.Please get my id started. As i have all the documents. And i cant to wait to work with zomato. Thank you.
                                      Reply
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