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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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706
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Zomato reviews & complaints page 67

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M
Madhvraj
from Pali, Uttar Pradesh
Jun 13, 2022
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Address: Basni Jodhpur Rajasthan India
Website: [email protected]

Please sir request hai ki mujhe Zomato delivery boy ka kaam karne ka mauka mila mujhe apni galti ka eshas ho gya hai ab next time esi galati nhi hogi request hai ki aap my id activate karne ka kripa kare
Fe id-182935
Name-madhvraj
Mobile number-[protected]
Jun 13, 2022
Complaint marked as Resolved 
Sir/madam Mujhe meri galti ka eshas ho gya hai ab next time esi galati nhi hogi request hai ki mujhe Zomato delivery boy ka kaam karne ke liye id activate karne ki kripa kare
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    H
    himanshuhp2001
    from Kanpur, Uttar Pradesh
    Jun 13, 2022
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    Address: Kanpur
    Website: Zomato

    My profile with zomato is showing pending for verification and it is also not accepting my photo. My id with zomato is FE1953209.
    Zomato customer support has been notified about the posted complaint.
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      Probesh
      Jun 13, 2022
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      Sir, it taking much time still my id is verified yet. Please help me out
      This is my id - FE1959806
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        T
        TEJAL FILMS PEEH
        Jun 13, 2022
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        Address: Ajmer
        Website: Ajmer

        Sir/mam
        My id no. FE1948206

        Profile verification complete nhi ho raha h 10 dino se, to please sir/mem meri id verification complete karwane me meri help kro
        +1 photos
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        Hello sir / mam
        My id is still not verified please do my need full i need to start working i am struggling alot i request you to activate my id soon please.
        My FE id 1967140

        Profile verification complete krwao sir/mam - Comment #4008186 - Image #0
        Profile verification complete krwao sir/mam - Comment #4008186 - Image #1
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          R
          Rakeshmisri
          Jun 13, 2022
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          Dear sir,
          yesternight ( 12th June 2022) i was having a small party in my house so i ordered KFC on ZOMATO at 9.15 pm and got a confirmation that ORDER HAS BEEN ACCEPTED BY KFC and that the order will be delevered within 51min. But to my surprise i got a call from Zomato at 9.39 pm that my order could not be processed as order could not reach KFC. What the hell was that!! I was having guests in my home and zomato had no responsibility towards fulfilling the order they had taken. Disappointed and i immediately rushed to the KFC restaurant to get a new order made to my surprise i was shocked to find that for the same items i order on Zomato and paid Rs 3020.98 KFC Restirant was charging just Rs 2457 ie., Zomato was overcharging by Rs 564. This is blatant theft by Zomato. For sure would never ever order on Zomato again.
          +2 photos
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            V
            Vishal918
            from Allahabad, Uttar Pradesh
            Jun 13, 2022
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            Sir please meri id open kar dijiye me bahut hi garib hu meri taraf se jo bhi galti hui hai use maaf kar dijiye abb se koi bhi galti nhi hogi sir please sir
            Id open kar dijiye
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              Abdul kashifk
              Jun 13, 2022
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              Hi team that i was my phone phone got damage and i was unable to do so i was not thinking of cancellation the order but my phone was not working properly so by mistake it has happened
              I make sure this time no complaint about the denail I'm sorry πŸ˜”
              My I'd is FE1863719
              +1 photos
              Zomato customer support has been notified about the posted complaint.
              Jun 13, 2022
              Updated by Abdul kashifk
              Still it has not resolved

              Jun 13, 2022
              Updated by Abdul kashifk
              No I'm unable get your message it's still blocked
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                K
                from Hyderabad, Telangana
                Jun 12, 2022
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                Address: Mahendrapur mokama, patna

                I have ordered food from Zomato, and received bad quality of food. Biryani taste was like rice was prepared in the morning, and delivered in night.

                Zomato is saying refund is not possible and restorant also not refunding the paid amount.

                Order number: [protected]
                Restorant name: Rishika Sweets and Biryani House
                Amount paid: 500
                +1 photos
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                  A
                  Archit Chauhan
                  Jun 12, 2022
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                  Address: Noida International Institute of Medical sciences, Plot no. 1, Sector 17A, yamuna express way, Gautam Buddha Nagar, Greater Noida

                  Rs 494.75 Money automatically deducted from my paytm wallet to zomato media private limited . I did not made any payment or order anything. I even dont have zomato app in my phone and i did not search anything related to Zomato. I want my money back . Please help.
                  +1 photos
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                  Check 3 rd party link app
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                    V
                    V.ishnu
                    from Dibai, Uttar Pradesh
                    Jun 12, 2022
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                    Address: Gurgon

                    My id opan
                    +1 photos
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                      S
                      sanjaubaba
                      from Jhansi, Uttar Pradesh
                      Jun 12, 2022
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                      Address: India

                      Hii sir
                      My Zomato ID is FE1953451
                      Sir my id is not verifying please help me to verification
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                        I have orderd food from Mahaveer Dhaba on 2 June 2022 at 7:59PM. and i have recieved this order in an spilled condition. I am attaching some pictures of it.

                        I tried to contact zomato customer support in Chat section and also sent a mail to them regarding to this. I waited for many days but didn't get any response from zomato. This behaviour towards consumers is not acceptable from such big companies.

                        Zomato Order...
                        +2 photos
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                        N
                        Nagesh 123456
                        from Bengaluru, Karnataka
                        Jun 11, 2022
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                        My number[protected] please verify my details and active my account
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                          Nagesh 123456
                          from Bengaluru, Karnataka
                          Jun 11, 2022
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                          My number [protected] please active my account
                          Zomato customer support has been notified about the posted complaint.
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                            P
                            persis andrews
                            Jun 11, 2022
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                            I have placed an order worth of 183.5 rupees from zomato. The UPI transaction was successful and the amount has been deducted from my account. But the order is not placed.
                            Zomato customer support has been notified about the posted complaint.
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                              D
                              dgupta364
                              Jun 11, 2022
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                              Address: MAIN ROAD KHAILAR JHANSI

                              I had ordered food on Zomato with order ID [protected] on 22nd May but the Parcel having food received was wet & the food i ordered is wet and that can't even Eat.
                              Zomato customer support has been notified about the posted complaint.
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                                Nagesh 123456
                                from Bengaluru, Karnataka
                                Jun 11, 2022
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                                My number [protected] my profile verification was pending please solve this problem and active my account
                                Zomato customer support has been notified about the posted complaint.
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                                  K
                                  Kainaz Patel
                                  Jun 10, 2022
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                                  Address: Andheri m- Mumbai

                                  Our experience with order id [protected] has been terrible. I am a Zomato Pro customer.

                                  To celebrate birthday of my Mom and we had guests come over. We placed an order thru Zomato on 5 Spice (Chinese Restaurant – Vile Parle – just 2.7 KM away and time to travel is less than 15 minutes). The order was placed at 8:20 pm and 51 minutes were given as delivery time. We started tracking delivery 8:30 onwards and the delivery agent was shown 5 minutes away from the Restaurant. At 8:45 pm, the status never changed. So we called the delivery agent, and he informed he will delivery with a bit of delay due to unforseen rains. At 9:00 pm, the time of delivery, got a call from Zomato, saying the delivery would be 30 minutes late, requesting us to wait. At 9:30 pm, our guests left thoroughly disappointed and we felt terribly helpless and ashamed .

                                  Finally we contacted Zomato customer service via chat at 9:55 pm . The Customer Service person informed us that the order will not reach us at all asking us if we wanted to cancel the order. Did we have any choice??? As a matter of token, a coupon of Rs. 400/- was shared over SMS to us.

                                  Now at 10:00 pm in the night, how do we celebrate Birthday dinner? It was the most disgraceful event, all because of Zomato and look at the apology of Rs. 400/- . We are not looking for tokens but what about annual birthday celebrations lost ?? Our guests walking away and we left with no option but to remain hungry and survive on sandwiches.

                                  I seriously warn people that i[censored] see delivery getting delayed by Zomato, just cancel it and switch to someone like Swiggy or other aggregators if you don’t want to be treated like we were. Alternatively just skip Zomato.
                                  Zomato customer support has been notified about the posted complaint.
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                                    D
                                    D Prashanth kumar
                                    Jun 10, 2022
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                                    Hi sir/madam i updated all my id and paid fees to but still my profile is still pending in 3 to 6 hours it well be updated they gave in app but still now nt updated please update my id
                                    Zomato id:FE1952068 please soon resolve my problem I want to work πŸ™πŸ™πŸ™πŸ™
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                                      D Prashanth kumar
                                      Jun 10, 2022
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                                      Hii sir/madam,
                                      I updated my id for zomato working but still my profile verification pending I'm waiting still one day in app it showing 3-6 hour it well be verified but still not verified please help
                                      Zomato id:FE1952068
                                      I want to work please help meπŸ™πŸ™πŸ™πŸ™πŸ™πŸ™
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