[Resolved] Zomato — bawarchi restaurant (nagpur) unwilling to accept zomato gold | |||
This is regarding dine-in at bawarchi restaurant (Dharampeth, nagpur). Today, i had a family dinner there and the manager refused to accept 2 zomato gold on a table stating that we don't accept 2 gold on a table and we have need guided by zomato to do so. Even after showing the rules n terms on the zomato app, he was rude and said this is what we do here. Rude staff with a worst customer experience. Very rude to reply and not ready to read the terms and conditions (Even when id proofs were provided for the ids, which is not generally asked at other outlets by gold). Please get into this matter at the earliest n take some action against him! Was this information helpful? | |||
Oct 9, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Sep 05, 2018 Zomato Customer Care's response Hey, request you t please share your registered contact details so that we can get this checked.
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1 Comment | |||
Comments
I ordered a thali and didn’t get some of the items. So i raise my concern to customer care service I messaged them at 4:40 Pm and they replied back at 6:45pm with sorry in the response with no resolution. And at last they just said sorry only and with new message of we will contact back. Very pathetic service dont use zomato. They jusy fool people
Reply
Saket Jhalani's reply, Sep 1, 2018
See this too how they fool customer. When the restaurant is closed then why customer care is calling there. Just to fool people.
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