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Zomato — BGV failed and profile verification is pending please help

I joined zomato 7days ago my id is FE1664452. 2nd day it showed that profile verification failed upload a clear picture of the driving licence and I have uploaded again it. But is still showing profile verification is pending. When I tried to go online it showed that your account is suspended due to BGV failed...
. Please help me sir /madam
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