Zomato — cancellation charges

Aarti B Shukla

from Ahmedabad, Gujarat

Address:

Goregaon west, Mumbai City, Maharashtra, 400064

Hi team,

I have by mistakenly placed the order which salad from the herbiary (Malad) because i was searching some more restaurant but order got placed next movement i called to restaurant to cancel the order i dint even took more then 30sec to call, but restaurant person guide me to call on zomato for cancellation, in zomato app there is no other option for cancellation now i have been penalty charge amout 376 no reason, wud request you to please refund me amount.

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Zomato customer support has been notified about the posted complaint.

Apr 24, 2019

Updated by Aarti B Shukla Hi Team,

I have by mistakenly placed the order which salad from The Herbiary (malad) i was searching some more restaurant but order got placed and the next movement i called to the restaurant to cancel the order, i dint even took more then 30sec to call, but restaurant person guide me to call on zomato for cancellation, In zomato app there is no other option for cancellation now i have been charged as penalty amout 376 for no reason, wud request you to please refund my amount.