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Zomato — cancellation charges waiver

I ordered food, however never received a call from the delivery boy... whereas .
.I was able to receive calls from all others...hence I called back the delivery person checking his location... went outside to get the food...he refused to give it to me...and now they are charging me cancellation charges..y would u refuse to give me food and then charge me ?... pathetic service
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Complaint Status


[Apr 30, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    4610
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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