Zomato — cancelled my order and i felt humiliated and cheated by the entire incident. zomato | |
I ordered food from smally's resto cafe ulsoor - through zomato, at 10:02 pm - the wait time given was 25-35 min, i get a strange call from [protected] at 10:35 saying in very rude tone calling from zomato that the order you placed is not available so we are canceling your order so i asked if i can replace my order then he said i have to check with the restaurant and will get back to you after waiting for 30min - 11:01 pm i get a call from zomato valet sunil saying i am calling from zomato and asked for my address i explained the address and asked if he is getting the same order he said i am getting 2 burgers, i said i didn't ordered burger - the i started chatting with the zomato agent on app - after raising the concern abhishek called me at 11:15 pm he also stared the conversation in very impolite way which pissed me off and i tried to explain them that i have ordered for the amount value is rs-215 and what you have sent me is for rs-75 how can i accept that order but didn't listen and cancelled my ordered and i felt humiliated and cheated by the entire incident. Zomato is doing wrong business. My order no. Is - [protected] - pfa Was this information helpful? | |
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