Zomato — Cancelled the order

Address:

Hyderabad

Just 1 km from my house to the restaurant, the delivery boy did not even come to the place and canceled the order. No refund was given and Zomato was charged as compensation for canceling. The screenshot of the orders is attached. This is the third time zomato is doing this. Whatever the amount you pay they simply take it as cancellation fees. These guys are robbing the people. When you want to approach them, no customer care number. only a virtual assistant is available no help. Very bad service.