[Resolved]  Zomato — charge money with fake promises

Address:Bangalore, Karnataka, 560025
Website:www.zomato.com/bangalore

Hi i took zomato treat subscription in which they server treat with order from treat member restro, and they charged once for it. I did the same but didnt recieved the treat when ordered from freshmenu. I ask the customer care person on chat, he said sorry restra is not picking up the phone and we cant do anything. I asked about his name, his name was sourabh and he jus disconnected the chat, when i asked to transfer the chat to sup, he denied for that too. Thats was the case of worst customer service. Never trust zomato for this. They are doing fake promises behind this.
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Jul 6, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
Zomato Customer Care's response
Hi Mohit,

Kindly provide us with the order number. We'll get this checked and reach out to you at the earliest.

Regards
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