Zomato — cheated by zomato

Address:	560097
Website:	Zomato

I have ordered food of worth 890 rs on 10th october from zomato. As per zomato when their delivery person came unfortunately i was in bathroom so i couldn't pick his phone so he left and then when i called back and ask for the support the zomato executive informed me that since i couldn't pick the phone so now the order can not be delivered and the cancellation charges are equal to my bill amount of worth 898. I have pleaded them to charge extra delivery charges but they have denied for food as well my money. When i called restaurant person he informed me that food is ready but since zomato rejected the order he can't deliver food bcoz then zomato will not pay the food charges to him. I have never experienced such online fraud from any food suppliers. So i need help in this regard