[Resolved]  Zomato — Cheating customers by digging the money

Hello
I have ordered from zomato this week 2 times my order id is [protected], [protected]
First time they have delivered wrong products and clearly waste food, when I ask them about this they said me to took a picture and send, but I already send them the pictures, they didn’t accept the pictures and asked me to take the food from waste bin and send them Again I was not ready for that so I lost my money
And today I make an another food order from zomato, they again cancel the product from they own, and said me the refond will be initiated with in 7 days,
I had done the order from the last penny from my account and it was order for my child, I dont have any other money to reorder any thing, this is 4 30 now till now me and my child dont eat anything becose I dont have money for reorder, my child is crying over hunger they cheated me and dig my money,
Very poor coustemer service, please ban this app and dont allow them to continue their service like this

Please do something on this
Robin
[protected]
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Oct 8, 2021
Complaint marked as Resolved 
Complaints not resolved till now, they dont even called or emailed me yet.
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

Meri id block kar diya gaya hai please sar aap se nivedan hai ki cal baat karenge yah bahut kharab lagta hai ki cal baat karenge yah bahut kharab

Mera acsiret huaa hai isliye 4 Malti oder laga tha sar isliye sar mai bohot pare San huaa ar meri id band kar di gai yaha ke tl sunte nahi ar boho kaha apni samsghya batai unhone kuchh bhi nhi suna ab aap par bharosa bhai sar aap hi kuchh Kariye ga please sar
My ef I'd 1202473 .
Name is Vineet Shukla .
Address kanpur nagar ..
Please sar

Please sar chalu karba do please sar aap se nivedan hai yaha ka jo tl hamri bat ko samajha hi nahi apne age kisi ki nahi mante hai please be sar aap kijiy ga kuchh bhi please sar ..
Vineet Shukla
Kanpur Nagar

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