Zomato — cheating on refunds | |||
Couple of days back, I ordered full portion on a dish for 380/-, but received only half potion (priced at 280/-). So, I contacted there customer service & requested for the other half potion to be delivered. Zomato executive replied that it can't be fone due to non-availability of delivery guys. So, I asked them for a refund. Instead of giving me bank refund or Zomato credits for 190/-, they gave me a coupon using which, now when I order, the total amount comes to 280/- & I still need to pay 90/- for no fault of mine. With Zomato credits or bank refund, I wouldn't have to pay anything. Was this information helpful? | |||
Zomato customer support has been notified about the posted complaint. | |||
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