Zomato — Cheating the customer by giving wrong product

Zomato order id-ID-[protected]

I had placed the order for Butter scotch Ice cream 4.5 Lts.

But i had received only Vannilla

Order placed in zomato received from Aavin Junction.
As we could not contact zomato through phone i had mailed them my complaint.
for that they just apoligised and saying that they cant refund my Money.

If they are not having the product they should inform the customer instead why to change the flovour which is very less rate and send it to us, without even consulting with the customers.

I need them to Refund my money.

I had enclosed the Photos and also the order details.
Hope you will take necessary action and do the needfull
+2 photos
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Zomato customer support has been notified about the posted complaint.
Nov 01, 2021
Updated by advaittichu
Hope you will take sever34e action against this Zomato. They are not supporting the customers. Cheating the customers and saying that they cant refund the amount. Just whats is the use of their apology???? Ask them to Refund the money.
Are take necessary action against them
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