Zomato — Cockroach in Food - Unwanted object in my food - Order Number - [protected]

Address:Headquarters : Gurugram, Haryana
Website:www.zomato.com/kolkata

Hi,

Hope you are doing well !

Order Number - [protected]

I have ordered 3 Mutton Biryani from Aminia but unfortunately i have found a dead cockroach inside it. Zomato being such a reputed organization and being tied with restaurant providing all such disasters/unhygienic food to their reputed customers - MAY I KNOW WHO SHOULD BE PENALISED FOR THIS ?? ZOMATIO/ RESTAURANT OR THE CUSTOMER?

If I wouldn't have seen it just like Zomato or the restaurant I could have died also because of food poisoning or maybe some other diseases due to this and who would have to bear the hospital expense if I would have been hospitalised for it ??

Deepinder Goyal - An immediate action to the above said request will be highly appreciated.

Feel free to reach out to me @[protected]

Note- I am sharing it from another email id since order has been done by my friend but unfortunately his email id mentioned in his profile is incorrect and also he is unable to change it due to link shared in new and old email id and we don't have access in the wrong id which is mentioned over profile.

Also please update email id - chandu.[protected]@gmail.com in mobile-[protected]
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Zomato customer support has been notified about the posted complaint.
Jul 29, 2021
Updated by sandy007.jaiswal
Awaiting Solution

no call - refund yet to receive
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